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Job Title


Department Manager - White City (London)


Company : H&M Group


Location : Fitzrovia, London


Created : 2025-06-08


Job Type : Full Time


Job Description

This is a permanent position offering 39 hours per week, based at H&M White City in The Westfield White City shopping centre.The information below covers the role requirements, expected candidate experience, and accompanying qualifications.As a Department Manager, you will oversee a department to support the sales and profit of the store and deliver a Customer First Experience with your team.Key responsibilities include:Leading with a vision to ensure the best experience for colleagues and customersEvaluating team performance, providing feedback, and supporting development and trainingAnalyzing and following up on Sales & Profit KPIs for your departmentEnsuring Health & Safety, legal, and security standards comply with H&M and local laws to ensure safety for all employees and customersQualifications:Management experience in a customer-facing environmentExperience leading and managing teamsA passion for profitability and peopleA customer-first mindsetAdditional information:Availability is fully flexible across 7 days, including weekends.Benefits:We offer attractive benefits, extensive development opportunities globally, staff discounts across all H&M Group brands, and inclusion in our H&M Incentive Program (HIP). Benefits may vary by country and employment type.Inclusion & Diversity:H&M Group is committed to creating inclusive, diverse, and equitable workplaces. We consider all diversity dimensions in our recruitment process and aim for a fair, bias-free application process without requiring a cover letter.#J-18808-Ljbffr