Skip to Main Content

Job Title


Service Coordinator


Company : PRS


Location : Kent Street, South East


Created : 2025-06-11


Job Type : Full Time


Job Description

A dynamic opportunity is available for an experienced Work Planner / Scheduler to join a fast-paced and skilled team delivering a wide range of mechanical and electrical engineering services. The successful candidate will play a critical role in supporting the planning and coordination of daily operations, ensuring effective communication between engineers, subcontractors, and clients, and maintaining high service standards across all scheduling activities.Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.Key Responsibilities:Coordinate and schedule daily, emergency, and reactive works by liaising directly with engineers and subcontractors.Book repairs and appointments, ensuring the appropriate resource is allocated to each job.Monitor multiple work portals throughout the day to prevent missed jobs and ensure adherence to service-level agreements (SLAs).Manage and update engineers schedules, contributing to accurate final timesheets.Prepare, maintain, and distribute operational reports to meet client deadlines.Input and manage job data through systems such as Joblogic or Simpro.Oversee administrative responsibilities related to company vehicles (e.g. tax, MOT, and servicing).Format and issue letters to prompt action or highlight works requiring scheduling.Ensure smooth communication between office staff and field engineers.Adhere to GDPR guidelines and handle all personal data securely.Manage inbound and outbound calls, handling enquiries in a professional and efficient manner.Requirements:Proven experience in a similar scheduling or planning role is essential.Background in engineering or construction industries is highly desirable.Excellent multitasking and time management skills.Strong communication skills, both written and verbal.Ability to work independently and collaboratively in a team environment.Comfortable working under pressure and meeting multiple deadlines.Proficiency with job management software (e.g. Joblogic, Simpro) is advantageous.Reliable and self-motivated, with a proactive approach to problem-solving.