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Job Title


User Researcher


Company : Burns Sheehan


Location : Manchester, North West


Created : 2025-06-11


Job Type : Full Time


Job Description

User Researcher | Financial Services | Manchester - HybridApplying for this role is straight forward Scroll down and click on Apply to be considered for this position.45,000 - dependent on experienceHybrid working - AltrinchamWere partnered with a forward-thinking software company that's transforming how people manage their financial futures. Their innovative SaaS platform powers pension management tools used by businesses, providers, and third parties, making a real impact on users' lifelong financial journeys. They are now looking to add a User Researcher into their growing Product & Design team.About you:You enjoy solving problems and making decisions based on user research and dataYoure a confident communicator with strong storytelling and stakeholder management skillsYou have experience working in a B2B environment and understand how to balance business goals with user needsWhat youll do:Keep users at the centre of the design process from start to finishWork closely with designers, product teams, and developers to turn insights into actionPlan and conduct user research using a variety of methods, such as interviews, surveys, usability tests, A/B testing, and analyticsUse tools like Google Analytics and Hotjar to understand user behaviour and identify areas for improvementPresent research findings in clear, actionable ways to inform design and product decisionsAdvocate for user needs at all levels of the organisationHelp improve research processes and methods to support continuous improvementIf this sounds like a good fit for you apply below! User Researcher | Financial Services | Manchester - Hybrid