Job Title

The place to work in pathologyWe are looking for top talent to join the UK's leading and fastest growing pathology company - a scientific organisation with a clinical purpose.Working in partnership with our service partners, Guy's and St. Thomas' Hospitals, King's College Hospital and Princess Royal University Hospital we aim to set the standard for the future of pathology.Job overviewAre you a professional, welcoming, and highly organised individual with a passion for delivering exceptional service? We are looking for someone to be the first point of contact at our corporate office at Friars Bridge Court, offering a warm welcome to internal and external visitors alike, while providing high-level administrative support to the Executive Support Manager and Executive Assistant team.Reporting to the Executive Support Manager, you'll play a key role in ensuring the smooth running of office operations, systems, and procedures in line with company guidelines. This role requires absolute discretion when handling confidential and commercially sensitive information, as well as a strong sense of professionalism and integrity in everything you do.Main duties of the jobIn this varied and interesting role you will: Welcome and manage all visitors, ensuring smooth access and a professional first impressionOversee reception and meeting room environments, including bookings, layouts, and refreshmentsHandle incoming calls, correspondence, and courier servicesSupport internal departments with a range of administrative tasks including printing, scanning, and document preparationAssist with the coordination of travel bookings, room reservations, and catering arrangementsManage office supplies, staff ID cards, lockers, and desk bookingsMaintain accurate records, monitor office issues, and support health 'safety as a Fire WardenAssist the Executive Support team with ad hoc tasks Working for our organisationYour development and learningYou will have a suite of learning opportunities available through The Synnovis Way Development programme which is used across Synnovis to enable you to reach your potential, learn new skills and achieve your goals. This is managed between you and your line manager in line with your own personal and professional development ambitions.You can apply for finance to drive innovation and service development for the benefit of patients through our Innovation Accelerator Fund.Detailed job description and main responsibilities At Synnovis, we are currently shaping the future of pathology services by creating a world-leading Hub and Spoke pathology network with our NHS partners. A large part of this modernisation will involve moving 70% of our services to a purpose built, state of the art Hub laboratory in the heart of London. For now, the job you are applying for will be based at one of our hospital sites however, from 1 April 2024 our people and services will start to move to our Hub laboratory in Blackfriars, Southwark, SE1, with some work remaining in refurbished essential services laboratories across our hospital network, focusing on the rapid turnover of urgent tests. Please do ask your recruiting manager if you wish to find out more.Ensuring the reception desk is manned during the hours of 8.30am until 5.00pm, as per the rota to enable the welcoming of on-site visitors, determining nature of business and announcing to appropriate person.Taking responsibility for the reception area and meeting room environment including: preparing meeting rooms, providing refreshments/change of layout and keeping them tidy and always presented to a high standard. This also includes moving meetings around to accommodate best use of the meeting rooms for corporate staffResponsible for operating the telephone system to answer all incoming calls, determining purpose of call and directing callers to the appropriate person or department.Liaising with internal colleagues as and when required to ensure office administration tasks and reception duties are completed correctly and in a timely way such as printing, photocopying, binding, scanning and filing. Assist in the production of reports, presentations and documents.Assist with external room and travel bookings, this will also include arranging catering for meetings when appropriate, liaising directly with suppliers and ensuring that requirements are ordered, received and fulfilled as per the original requestEnsuring that the required levels of stationery and office supplies are maintained and that orders are placed in accordance with the procurement catalogue and processes. Ensure the reception desk and post room are kept tidy.Providing cross cover whilst front of house colleagues are absent.Regularly maintaining and updating the office information documents. Liaise with department heads and HR to ensure reception is kept up to date with new starters and leavers and ensuring passes are given out and collected/stopped as appropriate.Building credible and professional relationships with key staff and stakeholders.Raising purchase orders and goods receipt via the internal finance system for Company purchases. Synnovis is a pathology partnership between SYNLAB UK and Ireland, and the NHS, including sites, Guy's & St Thomas' NHS Foundation Trust and King's College Hospital NHS Foundation Trust, to deliver and transform pathology services across South East London.The partnership provides services to 1.7 million people living in South East London, as well as to hundreds of thousands of patients from outside the region who use local healthcare services.The partnership provides diagnostics, testing and digital pathology for hospital trusts, GP services and other healthcare providers.Synnovis' Corporate HQ; housing our Finance, Procurement, HR, Service Improvement and Business Development teams. We have a relaxed, but professional atmosphere with monthly corporate updates to keep you informed on our progress. Situated 5 minutes from Southwark station you will have easy access to the vibrant South Bank and local amenitiesApplications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy.Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependant on your availability and location.For our Permanent workforce we offer a competitive benefits package. All employees are entitled to:Contributory pension schemeGenerous annual leave entitlementGround breaking personal development opportunities Person specificationQualifications Essential criteria Educated to GCSE standard with A-C in Mathematics and English or equivalent Desirable criteria Educated to A-Level standard or equivalentExperience Essential criteria Relevant experience of working in a corporate office environment as a receptionist and/or Office Administrator with comparable responsibilitiesAbility to problem solve and demonstrate a solutions orientated approachExcellent prioritisation skills with the ability to manage multiple tasks and deadlines effectively Desirable criteria Demonstrable experience of working in a busy Corporate Head OfficeSkills & Knowledge Essential criteria Clear and accurate written communication skillsExperience working within a teamExperience working in customer serviceIntermediate level competency for Microsoft Office packages, including Outlook, Word, Excel, PowerPoint, SharePoint and Visio Desirable criteria Advanced level competency for Microsoft Office packages, including Outlook, Word, Excel, PowerPoint, SharePoint and Visio.Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. All applicants are welcome to apply regardless of age, disability, gender, marital status, race, nationality or ethnic origin, religion, or sexual orientation. Equality of opportunity is our policy.Our Bank workers enjoy competitive market rates and flexible contract assignments across all of our sites, dependent on your availability and location.For our Permanent workforce we offer a competitive benefits package.All employees are entitled to:Contributory pension schemeGenerous annual leave entitlementGround breaking developmentopportunitiesSafeguarding children and vulnerable adults. All employees have a responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.Please apply for this post on-line. If you have problems with using the online process, or need any assistance, please email Your e-mail address is important to us. We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.If you decide to apply for this post but do not hear back from us within three weeks of the closing date, please assume that you have not been short-listed on this occasion.Thank you for your interest in Synnovis. Employer certification / accreditation badges Documents to download Job Description and Person Specification (PDF, 416.4KB)