Job Title

Contributes to the Hospital’s mission by providing clerical support to the radiology department, maintaining accurate and timely electronic medical records, greeting and assisting patients and their families, and performing administrative duties to support the department. This role impacts patient care and satisfaction by fielding requests, ensuring efficient patient throughput, and acting as a central resource for medical records. QualificationsEducation:Required: High School Diploma or equivalent Experience:Preferred: At least one year in an administrative support role in a patient care setting Skills/Knowledge:Basic computer skills, effective communication in English, excellent customer service Licenses and CertificationsN/A Other RequirementsOn-call: No Schedule: Holiday rotation Travel: May be deployed to other units as needed Reporting RelationshipsReports to Support Services Supervisor and/or Lead Radiology Associate. Not responsible for supervising others. Job FunctionsProvide administrative support to improve patient satisfaction and department operations Greet and assist patients and visitors, answer questions, direct individuals, and provide directions Answer phones, process orders, copy/fax paperwork, and handle general inquiries Confirm patient appointments, provide exam instructions, and verify schedules Assist with patient comfort and coordinate transportation as needed Monitor software for results, process and document accordingly Manage imaging studies, including exporting and uploading to PACS Provide telephone coverage and perform data entry Physical and Mental RequirementsMust have physical and mental ability to perform duties with WE CARE behaviors. Vaccination against influenza and COVID-19 is required.#J-18808-Ljbffr