Job Title

Head of Internal CommunicationsPermanent, full-timeBelow, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.Hybrid Based from our Hatfield office (2-3x days a week)Here at Ocado Logistics, its our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at pace, and building exciting new partnerships changing the way the world shops, for good.We're the powerhouse behind Ocado Retail and Morrisons online a fast-moving, tech-led logistics network that spans high-tech Customer Fulfilment Centres, bustling delivery spokes, and corporate offices across the UK. With over 16,000 colleagues from drivers and personal shoppers to software engineers and strategists how we communicate matters more than ever.Ready to own and transform our internal communications strategy?Were on the hunt for a bold and brilliant Head of Internal Communications a strategic thinker, influential leader, and powerful storyteller whos ready to reimagine how we connect with our people.As part of the People Leadership Team, youll shape and deliver an internal communication strategy that connects our business priorities with the daily experiences of our people whether theyre managing high-tech fulfilment centres, planning logistics across the UK, or supporting behind the scenes in our warehouses.Leading a talented team of six, youll take full ownership of our internal communications strategy driving clarity, culture, and connection at every level of the business.Youll advise senior leaders, lead during moments of change, champion culture and engagement, and ensure that every message has impact. From warehouse floors to boardroom briefings, your work will shape how our people feel about Ocado Logistics, every single day.What youll be doingOwn and deliver our internal communications strategy, aligned with business goals, cultural priorities, and colleague needs, using data to measure impact.Transform the way we communicate with a diverse, dispersed workforce from drivers on the move to customer fulfilment teams to head office colleaguesAdvise and influence senior leaders, guiding tone, message, and timing to ensure maximum impactOptimise our communication channels (including intranet, Connect+, digital screens and more) to meet people where they areLead communications major change and transformation programmes, helping colleagues feel informed, involved and supportedChampion culture, engagement and inclusion, ensuring every voice feels seen and heardLead, grow and inspire your team of five, creating a centre of excellence for internal commsWhat were looking forThis role is ideal for a senior internal communications leader who thrives in fast-paced, operational environments and is ready to take on real strategic ownership.Youll bring:Proven experience leading internal communications in a large, complex business ideally with an operational and frontline workforce (logistics, retail or manufacturing, aviation, transport) or similar.Strong strategic and creative skills able to design and deliver communication plans that inform, inspire and drive change.Brilliant storytelling ability with a sharp eye for simplifying complex topicsExperience advising senior leaders and managing business-wide messagingA deep understanding of multi-channel communication and colleague segmentationTeam leadership experience, with a collaborative and empowering approachWhat youll get in returnAt Ocado, we believe in a workplace where everyone feels valued and supported, so youll find a safe and collaborative atmosphere alongside an award-winning recognition programme and benefits designed to help you thrive:30 days of work from anywhere for flexibility and balance25 days holiday (rising to 27) plus the option to buy morePrivate medical insurance and income protectionUp to 7% employer pension contributionSupport for families including enhanced maternity, paternity and parental leaveCycle to Work Scheme and interest-free train ticket loansFree shuttle buses to select sites15% off Ocado.com and discounts at leading retailers and restaurantsEmployee share schemes and life insuranceJoin Ocado Logistics and help shape a culture of connection, clarity and belonging where your voice, and the voices of thousands of others, truly matter.Were an inclusive employer.Ocado Group is an equal opportunities employer and we make every effort to ensure that all potential employees are treated fairly and equally. If you need any adjustments during the recruitment process, just let us know we're happy to help.