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Join Our Growing Team at The Chelsea Psychology Clinic!Is this your next job Read the full description below to find out, and do not hesitate to make an application.At The Chelsea Psychology Clinic (TCPC), were a leading multidisciplinary practice committed to delivering outstanding mental health care. Our team includes highly skilled psychologists, psychiatrists, psychotherapists, and health professionalsall working together to create a supportive and forward-thinking environment.As we expand to meet increasing demand, we're looking for a dedicated and organised Business Support professional to join our team. This is an exciting opportunity to be part of a fast-paced, high-performing clinic where your contributions will directly support the smooth running of operations and enhance the experience of both clients and clinicians.Why Join Us?Be part of a collaborative, values-driven teamWork in a dynamic private healthcare settingContribute to a meaningful mission of improving mental health careOpportunities for professional development and growthIf youre proactive, detail-oriented, and passionate about delivering high-quality support in a clinical environment, wed love to hear from you.Clinical Business Support Administrator Employed PositionSalary: 26,00028,000 (depending on experience)Hours: 37.5 hours per week (Shift work - MondayFriday between 8am-4pm & 1-9pm, Saturdays 9-5pm)Location: Primarily based at Harley Street but also across clinic sites (Harley Street, Pont Street, Eaton Gate, Brook Street, and any future London locations)Reports to: Head of Customer Operations, Executive Assistant & Director of Clinical OperationsRole Overview We are a premium private mental health clinic seeking a skilled and organised Clinical Business Support Administrator to oversee key operational processes that support both clinicians and the wider team. This role will manage prescription workflows, report logistics, clinician onboarding, and inbox coverage, and current client queries acting as a crucial support to ensure smooth clinical and business operations.This role is ideal for someone who thrives in a fast-paced, detail-oriented environment and is confident communicating with psychiatrists, clinicians, clients, and senior stakeholders.Key Responsibilities Clinical Admin & Prescription Support Oversee all prescription-related tasks, including liaising with psychiatrists, calling pharmacies, and updating clients.Edit, format, and send psychiatric reports as needed.Manage uploading and secure sharing of assessment reports via Egress or other systems.Oversee Shared Care Agreements and transfer of care.Coordinate with families and clinicians for assessments (especially with child and adolescent clinicians).Clinical Compliance & Scheduling Monitor and update clinician training records (DBS, HCPC, GMC, etc.).Maintain and update the induction handbook and clinician directory.Track expiry dates of mandatory training and prompt re-certification.Oversee annual for SCA (Shared Care Agreements) prompts and client notifications.Recruitment & Onboarding Support Support end-to-end recruitment logistics: collecting documentation, booking site visits, and onboarding setup.Input and maintain recruitment progress in HubSpot or related systems.Liaise with internal departments (Marketing, Finance, Clinical Coordinator) for clinician bios and profiles.Help coordinate sponsorship-related administrative activities.General Operations Provide oversight on room availability and space usage across clinic sites.Monitor and assist with contract changes for associate clinicians.Handle incoming clinical inbox queries; triage and action tasks to appropriate teams.Support current client call handling and ensure continuity of communication.Project & Business Admin Support Assist with high-level administrative tasks including site visit scheduling, investor due diligence, and clinic expansions.Support with a range of administrative and operational requests as they arise, including document formatting, ad hoc projects, or time-sensitive business tasksSupport with event planning and coordination e.g. clinic CPD events, socials and wellness retreats.Person Specification Essential 2+ years of experience in clinical or medical administrationHigh attention to detail and ability to manage confidential documentationProactive and organised; can manage multiple priorities simultaneouslyStrong interpersonal skills and confidence liaising with clinicians, clients, and parentsExcellent verbal and written communicationProficient in Microsoft Office, PDFs, and CRM/practice management systemsDesirable Familiarity with prescription processes or supporting psychiatristExperience using HubSpot or other CRM toolsBackground in HR/recruitment or compliance trackingPrevious exposure to high-pressure or high-growth clinical environments, preferably in a private healthcare settingBenefits 25 days of annual leave in addition to bank holidayPrivate healthcare after successfully completing probationQuarterly CPD and social events to enhance professional development and connect with the teamComprehensive induction and commitment to ongoing trainingInterview Dates:Shortlisted candidates will be invited to a virtual interview on Tuesday 1st July 2025.Expected Start Date:The successful candidate is expected to start on or around Monday, 4th August 2025, depending on notice periods.To apply, please submit a CV and cover letter. For further information about the role, please contact recruitment@thechelseapsychologyclinic.com.