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Who are we?Increase your chances of an interview by reading the following overview of this role before making an application.At Modern Networks, we specialise in the provision of relevant IT managed services to Professional Services customers. Our mission is to support innovation and growth by delivering reliable, cutting-edge technology solutions tailored to the unique needs of our clients.What's the job?We are seeking a dynamic and driven Client Relationship Manager to join our team. This role is pivotal in establishing and nurturing business relationships with companies ranging from start-ups to large enterprises. The ideal candidate will be a self-starter with a business-minded approach, eager to forge alliances across a multi-layered business environment. You'll be:Developing and maintaining strong relationships with clients, understanding their needs and providing tailored IT solutions.Identifying and pursuing new business opportunities within either the Property Management or Science Parks team.Collaborating with internal teams to ensure seamless service delivery and client satisfaction.Acting as a trusted advisor to clients, offering strategic insights and recommendations.Drive client engagement and retention through proactive communication and support.What are we looking for?Proven experience in client relationship management within the IT sector (bonus points if you've worked for an MSP already).Excellent communication and interpersonal skills Relationship builders that will find the right solutions for our customers.Strong problem-solving abilities and strategic thinking.Ability to manage multiple priorities and meet deadlines.What youll get from usKnowledgeable, high-achieving, experienced and fun colleaguesA career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balanceCommitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes us stronger.25 days annual leave + bank holidaysActive workplace committees (Social / Wellness)Sounds like you?If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if youre still not convinced, drop us a line at recruitment@modern-networks well arrange an informal chat about the role.