Job Title

WERE SERIOUSLY INTO HEALTHY SKIN.AND SO ARE OUR BRANDS.We are the home of scientifically proven, planet-positive skin health brands. Leading the way with science, innovation, and knowledge, we are proactively transforming how people feel in their skin.Our founders David and Tracy have a pioneering vision to pro-actively transform the beauty industry through science, innovation, and education. This has led the way to better, scientifically proven, long-lasting results in skincare, and better business success for salon professionals and brand partners.Uniquely, our brands work together as a whole to provide Feed, Fortify, Finish skincare solution. Advanced Nutrition Programme to feed the skin from within, Environ to fortify the skin and et al. to finish. Eventis technology to support and enhance the journey to 100% skin health.About this roleWe are seeking an enthusiastic and inspirational Business Account Manager/Counter Manager in our thriving counter at Harvey Nichols.You will be responsible for the overall growth of the account and growing brand awareness via both internal and external activity. The successful candidate will demonstrate fantastic customer service skills, have previous experience in leading a team and managing a growing business.Leading by example is the key to success in this role, you will thrive in a target driven environment and relish the chance to support and guide others to achieve their set goals and KPIS.This role will involve field management support, supporting and mentoring counter managers and teams across multiple locations reporting directly to the Head of Retail.Key ResponsibilitiesYou will have overall responsibility for the success of the counter ensuring both the team and the account meet their sales targetsYou will supporting the head of retail by working closely with other counter managers to help train, coach and develop additional teams.Lead and develop a team of two dedicated Counter SpecialistsStrategic Business planning working with the Department managers, Press and Marketing teams and Head of Retail to launch with excellence and lead on counter eventsHold team meetings, performance reviews & training sessionsConduct in-depth skin consultations using the latest skin imaging technologyDesired Skills and ExperiencePrevious retail experience ideally in a high-end environmentPrevious management / assistant management experience is a mustA background in skincare / cosmetics salesA passion for beauty and results driven skincareProactive approach to salesGrowth mindset with a passion to develop and mentor others in the field.Whats in it for you?25 days annual leave, rising the longer you stay with usAn additional three gifted daysA monthly allowance to spend on our products, plus additional discountFree annual eye test at Vision ExpressCycle to Work schemeRecommend a friend scheme: we reward you for bringing people into our businessTravel card loanExcellent opportunities to grow and move within the companyWe are committed to creating a work environment that doesnt discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation