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Job descriptionRole: Sales & Marketing InternshipLocation: RomseyDuration: 36 months (flexible)Type: Full-time, in-person preferredCompensation: 12.25 per hourPlease make sure you read the following details carefully before making any applications.About Pars Rug GalleryPars Rug Gallery is a distinguished luxury retailer with locations in Southampton, Romsey, andHungerford, specializing in exquisite handmade rugs and unique handcrafted items. Our collectionfeatures one-of-a-kind, high-end rugs, each with its own rich history and origin from diverse regionsaround the world. In addition to our exceptional rugs, we offer a curated selection of other finehandcrafted products, including antique mirrors, original paintings, and other unique decorativepieces.Beyond retail, Pars Rug Gallery provides professional services to both individual customers andbusinesses. These include expert rug cleaning, meticulous restoration, insurance valuations andmore. Our dedicated team ensures that every item we sell or service receives the utmost care andattention, reflecting the quality and heritage of our offerings.About the RoleWe are seeking a driven and enthusiastic Sales and Marketing Intern to support the growth of ourservice offerings, including rug cleaning, restoration, and interior consultations. This internship willgive you hands-on experience across the full customer journeyhelping to attract new leads,engage prospects, and build long-term client relationships in both B2B and B2C markets.You'll be involved in creating content to raise awareness of our services, contributing to emailmarketing and outreach campaigns, and assisting in client communications both online and overthe phone. Your work will help strengthen our brand presence while supporting lead generationand customer retention efforts.As part of the team, youll help shape and execute marketing and sales initiatives tailored to ourspecialist services. By researching new opportunities and helping build relationships with clientsand industry partners, youll play a key role in expanding our customer base.This opportunity is ideal for a university student, recent graduate, or early-career professionallooking to gain experience in luxury retail marketing, business development, and customerengagement. We're looking for someone proactive, organized, and eager to learn, with strongcommunication skills and a collaborative attitude.Training and DevelopmentFull training will be provided. This is an excellent opportunity for someone eager to gain real,hands-on experience in how a luxury retail and service business operates behind the scenes. Youlllearn how to support and grow an e-commerce and in-store business from the ground up, withexposure to key areas such as sales, marketing, lead generation, and customer service. Whetheryou're looking to build practical skills or explore a future career in business, design, or marketing,this internship offers valuable insight and mentorship.Key ResponsibilitiesLead Conversion & Management Manage and convert incoming B2B and B2C leads from initial enquiry to final sale serviceside of our business. Handle all customer enquiries via phone, email, and in person in a professional and timelymanner. Lead the preparation and delivery of tailored quotes and proposals, ensuring they reflectcustomer needs, service scope, and pricing strategy. Own the quoting process from initial consultation through follow-up, revisions, and closingthe sale. Use CRM software to track leads, manage the sales pipeline, and maintain accuratecustomer records.Lead Generation Research and identify new business opportunities across both B2B and B2C markets. Build and implement effective lead generation strategies tailored to different customersegments and service offerings. Use digital channels such as LinkedIn, industry directories, forums, and online communitiesto identify and connect with potential clients. Conduct targeted email outreach campaigns to generate interest and schedule meetings orviewings. Proactively build relationships with key industry contacts, including galleries, antiquedealers, interior designers, workshops, and private collectors. Book and attend client meetings, gallery viewings, and site visits to establish newconnections and explore potential collaborations. Attend relevant networking events and industry functions to generate qualified leads andpromote our services. Maintain a healthy and active pipeline of prospective clients, ensuring consistent digital andin-person follow-up activity.Marketing & Outreach Strategy Take ownership of documenting key projects and service work through high-quality imagesand videos. Collaborate with the social media team to create and manage content promoting ourservices across platforms including Instagram, Facebook, and our website. Use this contentto produce engaging posts, stories, reels, case studies, and behind-the-scenes insights toattract and educate potential clients. Write and case studies that highlight the quality, uniqueness, and results of our services. Develop and run customer surveys and feedback campaigns to gather insights and improvemarketing strategies.Required Skills Strong verbal and written communication Customer service and sales aptitude Basic knowledge of digital marketing and social media Content creation (photos, videos, captions) Online research and lead generation skills Familiarity with CRM tools and basic admin software (e.g., Excel, Gmail) Organized, proactive, and detail-oriented Team player with a self-starter attitude Interest in luxury retail, art, or interior design (preferred)vide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.Responsibilities[Be specific when describing each of the responsibilities. Use gender-neutral, inclusive language.]Example: Determine and develop user requirements for systems in production, to ensure maximum usabilityQualifications[Some qualifications you may want to include are Skills, Education, Experience, or Certifications.]Example: Excellent verbal and written communication skills