Job Title

Weve come a long way since our humble beginnings as a local bike shop on Kennington Road, London, back in 1921. From building our own bikes to winning awards for outstanding service, weve always been driven by knowledge, passion, and value. These core values remain at the heart of everything we do.Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.Now, as we open our brand-new Evans Cycles store in Southampton, were looking for an enthusiastic Assistant Store Manager to help bring that same spirit to a new community. Youll play a vital role in supporting our team, delivering exceptional customer service, and helping to build a store that truly embodies our heritage and commitment to cycling enthusiasts.Join us as we continue to grow rooted in tradition, yet thriving in a modern, nationwide and global cycling business.Job DescriptionThe Assistant Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager. QualificationsPrevious retail management experience, preferably in the cycling or sporting goods industry.Strong leadership and team management skills.Excellent customer service and communication skills.Sales-oriented with a track record of meeting or exceeding sales targets.Knowledge and passion for cycling and cycling products.Ability to work in a fast-paced retail environment.Strong organisational and problem-solving skills.Proficiency in basic computer applications.Flexibility to work weekends and evenings as required by the store's operating hours.Additional InformationWe've got a lot to offer..What's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:Commission led bonuses across a wide range of productsMonthly Group Rewards and RecognitionJoin the Fearless1000 Incentive Scheme watch THIS video to find out moreWe offer a wide range of Development Courses with National Qualifications40% Instore Uniform DiscountDiscounted Gym membershipGroup Wide 20% Discount across all Fascia.Ride-To-Work Scheme (Eligibility subject to terms and conditions)