Job Title

Operational Support GradeThis is an extraordinary job that requires a unique individual to keep a prison running smoothly and safely.The Operational Support Grade will play a key part in supporting the day-to-day running of a busy prison. They will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV.The role involves tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to accompany vehicles across the prison grounds.Key Responsibilities:Security and searches at the gateManaging deliveriesSupervising visitorsMonitoring phone calls and CCTVAbout You:You don't need any qualifications for this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.You will have good judgement and common sense, and, above all, be a great team player.Benefits:25 days annual leave on appointment, increasing to 30 days after 10 years' service (pro-rata)9 days bank, public and privilege holidaysPaid Level 2 apprenticeship in customer serviceCivil Service pension schemeSeason ticket loans, retail discounts, Employee Assistance Programme and Cycle to Work schemeWhy Choose This Role?This unique career will give you the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.You will gain significant knowledge and experience of how a prison operates, providing opportunities to move into other prison jobs, including the OSG to Prison Officer conversion scheme.