Job Title

Join to apply for theDE&S Business Coordinator Managerrole atUK Ministry of Defence Join to apply for theDE&S Business Coordinator Managerrole atUK Ministry of Defence Get AI-powered advice on this job and more exclusive features. British Forces Post Office, RAF Northolt, Ruislip, London HA4 6DQJob SummaryAt Defence Equipment & Support (DE&S), we supply and maintain vital equipment and services for the Royal Navy, British Army, and Royal Air Force. Together, we deliver a vast range of essential defence programmes and strive for what's next. Because it helps keep our military at the top of their game and our nation safe – for today, and tomorrow.We offer 25+ days’ holiday, flexible and hybrid working, enhanced parental leave schemes, shopping discounts, and an exceptional employer pension contribution of 28.97%, to help make work work for you.Nationality, visas, and vetting: For security reasons this role is open to sole UK nationals only. A ‘sole UK national’ refers to an individual who holds citizenship solely in the UK, without dual citizenship or nationality from another country.We’re unable to offer visa sponsorship.This role requires you to have lived in the UK for the last 10 years and obtain Developed Vetting (DV) security clearance. Clearance must be obtained without any caveats that prevent you from carrying out the role you have been recruited for. If it isn’t obtained or is obtained but with caveats that prevent you from carrying out the role, any conditional offer made to you will be withdrawn. Obtaining DV security clearance can be a lengthy process. If clearance isn’t obtained within 12 months, we reserve the right to withdraw any conditional offer made.Job DescriptionAre you ready to take on a role that truly makes a difference? We’re offering an exciting opportunity to join the British Forces Post Office (BFPO) as a Business Coordinator Manager, part of Defence Equipment & Support (DE&S).At BFPO, we’re proud to deliver secure postal and courier services to the UK Armed Forces, the Ministry of Defence, and other government departments around the world. Our work is more than logistics, it’s about connection, morale, and operational success.In this pivotal role, you’ll be at the heart of our strategic efforts, helping to shape and deliver projects that align with our long-term vision. You’ll bring strong administrative expertise and a confident command of IT tools like SharePoint and Microsoft Office 365 to manage information effectively and keep everything running smoothly.You’ll thrive in an environment where independence is valued. With minimal direction, you’ll organise tasks, build consensus, and communicate clearly, whether that’s through written reports for senior leaders or stepping in to deliver briefings on behalf of the Head of BFPO. Your ability to turn objectives into actionable plans and extract meaningful insights from data will be key to your success.We’re looking for someone who’s not only practical and proactive but also people-focused and full of ideas. If you’re excited by the challenge of modernising a proud, traditionally military organisation, and you value inclusivity and innovation, you’ll feel right at home here.At BFPO, we’re part of a wider team that keeps the UK Armed Forces moving. Our Operational Delivery Managers ensure that vehicles and equipment are supported throughout their life cycle, from launch to retirement. It’s a career that offers real purpose, where your contributions are recognised and your voice matters.Customer service is at the core of what we do. That’s why we’re looking for a natural collaborator, someone who can build strong relationships, understand diverse needs, and spot opportunities for improvement. You’ll be working in a fast-paced HQ environment, coordinating a wide range of activities across BFPO Operations and Support.In return, you’ll enjoy a wealth of development opportunities, including specialist training and funded professional qualifications. You’ll also have access to a vibrant network of employee communities, such as the Women’s Inclusive Network, Race & Culture Network, Pride Network, and Disability Network. We understand that life doesn’t stop outside of work, so we’re proud to support flexible working arrangements that help you find the right balance.This role comes with a London Allowance of £3,300 per year. Based at RAF Northolt, you’ll benefit from on-site amenities including a canteen, gym access, and free parking.Please note that on-site attendance will be required for a minimum of 3 days per week.What You’ll Be DoingManaging the strategic business plans, business performance management and joint business agreements Being the principle focal point for HQ British Forces Post Office (BFPO) liaison with Military Front Line Commands, Ministry of Defence and Other Government Departments Managing key stakeholder relationships including customer forums, suppliers and internal teams and leading trouble shooting activity to address any concerns raised Ownership of the BFPO risk register, identifying and monitoring risks, issues, and opportunities, ensuring appropriate mitigations are put in place and managed Reviewing management information across a broad spectrum of performance indicators and proactively seeking to address concerning trends or data anomalies Consistently model Civil Service and DE&S behaviours and maintaining an open and inclusive styleAre you ready to take on a role that truly makes a difference? We’re offering an exciting opportunity to join the British Forces Post Office (BFPO) as a Business Coordinator Manager, part of Defence Equipment & Support (DE&S).At BFPO, we’re proud to deliver secure postal and courier services to the UK Armed Forces, the Ministry of Defence, and other government departments around the world. Our work is more than logistics, it’s about connection, morale, and operational success.In this pivotal role, you’ll be at the heart of our strategic efforts, helping to shape and deliver projects that align with our long-term vision. You’ll bring strong administrative expertise and a confident command of IT tools like SharePoint and Microsoft Office 365 to manage information effectively and keep everything running smoothly.You’ll thrive in an environment where independence is valued. With minimal direction, you’ll organise tasks, build consensus, and communicate clearly, whether that’s through written reports for senior leaders or stepping in to deliver briefings on behalf of the Head of BFPO. Your ability to turn objectives into actionable plans and extract meaningful insights from data will be key to your success.We’re looking for someone who’s not only practical and proactive but also people-focused and full of ideas. If you’re excited by the challenge of modernising a proud, traditionally military organisation, and you value inclusivity and innovation, you’ll feel right at home here.At BFPO, we’re part of a wider team that keeps the UK Armed Forces moving. Our Operational Delivery Managers ensure that vehicles and equipment are supported throughout their life cycle, from launch to retirement. It’s a career that offers real purpose, where your contributions are recognised and your voice matters.Customer service is at the core of what we do. That’s why we’re looking for a natural collaborator, someone who can build strong relationships, understand diverse needs, and spot opportunities for improvement. You’ll be working in a fast-paced HQ environment, coordinating a wide range of activities across BFPO Operations and Support.In return, you’ll enjoy a wealth of development opportunities, including specialist training and funded professional qualifications. You’ll also have access to a vibrant network of employee communities, such as the Women’s Inclusive Network, Race & Culture Network, Pride Network, and Disability Network. We understand that life doesn’t stop outside of work, so we’re proud to support flexible working arrangements that help you find the right balance.This role comes with a London Allowance of £3,300 per year. Based at RAF Northolt, you’ll benefit from on-site amenities including a canteen, gym access, and free parking.Please note that on-site attendance will be required for a minimum of 3 days per week.What You’ll Be DoingManaging the strategic business plans, business performance management and joint business agreements Being the principle focal point for HQ British Forces Post Office (BFPO) liaison with Military Front Line Commands, Ministry of Defence and Other Government Departments Managing key stakeholder relationships including customer forums, suppliers and internal teams and leading trouble shooting activity to address any concerns raised Ownership of the BFPO risk register, identifying and monitoring risks, issues, and opportunities, ensuring appropriate mitigations are put in place and managed Reviewing management information across a broad spectrum of performance indicators and proactively seeking to address concerning trends or data anomalies Consistently model Civil Service and DE&S behaviours and maintaining an open and inclusive stylePerson specificationTo be successful with your application, you'll need to show that you meet the following essential criteria:Experience of working within at least one of the following fields: Operations Management/Planning, Retail, Project Management, Supply Chain Management, Customer Service or Business Management Demonstrate a collaborative approach to leadership, with strong organisational, influencing and communication skills Ability to develop strong relationships with a broad range of stakeholders, evidenced by achievement of results Experience of making clear, pragmatic, and manageable plans for service delivery, with the ability to think creatively and problem solve when issues arise Experience of supporting a team through continuous improvement activity which improved the delivery of valuable customer and business outputsIn addition to the responsibilities above, the following technical competences and behaviours will be assessed at interview:Technical Competencies:Stakeholder Management - Expert Continuous Improvement for Optimised Support - ExpertBehaviours:Communicating and influencing – CSBC4 Delivering at pace – CSBC4Alongside your salary of £57,500, Ministry of Defence contributes £16,657 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.25 days’ annual leave +1 day a year up to 30 days, 8 bank holidays and a day off for the King’s birthday Flexible and hybrid working options Market-leading average employer pension contribution of 28.97% Annual performance-based bonus and recognition awards Access to specialist training and funded qualifications Support for progression Huge range of discounts Volunteering days Enhanced parental leave schemesImproving innovation and enriching our culture, diversity of thought is vital to our success. So, whether you’re looking for a new opportunity, a next step, or a helping hand as you return from a career break, bring your experiences and help deliver for the defence of tomorrow. Here you’ll find a supportive, family-friendly organisation to be a part of - and if you need any assistance with your application, just let us know.Further InformationCandidate Information Pack: Terms and Conditions: personal data that you provide during the Recruitment process will be treated in accordance with the MOD Privacy Notice which can be accessedhere.Please note as a Disability Confident Leader we want to ensure you receive any reasonable adjustments that you need throughout the recruitment process. If you do require any reasonable adjustments, you can let us know on your online application under the section ‘Please indicate and give details of any reasonable adjustments you may require during the recruitment process.Selection process detailsYour application will go through the following stages of assessment:Pre-sift - We will check that you meet any essential or eligibility criteria that are listed in the Person Specification section of this advert. On your CV, please clearly show how you meet the essential criteria. Sift - Your CV will be assessed against the following categories, using a simple numerical scoring system: Key Achievements; Relevant Experience; Applied Knowledge and Skills. Please follow our guidance on CV writing for best chance of success. Interview - If you're invited to interview, you'll be assessed against the Sift categories listed above, as well as the Technical Competences and Behaviours listed in the Person Specification section of this advert.If you feel that your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance you should contact department via email: you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Recruitment Complaints - Civil Service CommissionFeedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsOpen to UK nationals only.Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob Contact :Name : Mike Ponsford - DE&S Talent Acquisition Specialist Email : teamEmail : levelSeniority level Mid-Senior level Employment typeEmployment type Full-time Job functionJob function Administrative Industries Defense and Space Manufacturing Referrals increase your chances of interviewing at UK Ministry of Defence by 2x Sign in to set job alerts for “Business Coordinator” roles.London, England, United Kingdom 1 week ago Business Support Coordinator (Marketing)London, England, United Kingdom 1 week ago Hounslow, England, United Kingdom 21 hours ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 day ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago City Of London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 6 days ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 days ago Marketing & Events Coordinator Full Time Park LaneLondon, England, United Kingdom 1 week ago Assistant Business Manager (Full Time) - Selfridges Oxford StreetLondon, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 days ago London, England, United Kingdom 1 day ago London, England, United Kingdom 1 month ago London, England, United Kingdom 3 days ago London, England, United Kingdom 4 weeks ago London, England, United Kingdom 4 days ago London, England, United Kingdom 1 month ago London, England, United Kingdom 1 day ago London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 2 weeks ago Business Operations Coordinator / Junior Office ManagerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr