Job Title

What's in it for you At Booker, we offer a great place to work with a comprehensive benefits package: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months, a Tesco colleague discount card with 10% increasing to 15% off most Tesco purchases for 4 days after every four-weekly pay day, thirteen times a year, plus 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM-only deals with Tesco Mobile, plus other deals throughout the year. Up to 30% off car, pet, and home insurance at Tesco bank (terms apply). Free eye tests when spending £50 or more, with 30% off glasses, sunglasses, and contact lenses. 50% off health checks at Tesco Pharmacy. Discounted RAC breakdown cover rates. An exclusive deals website with savings on everyday purchases and a cycle to work scheme. After 3 months, eligibility to join the Save As You Earn share scheme to buy Tesco shares at a discount. Retirement savings plan (pension) with Booker matching up to 5% of your contributions. Life Assurance covering death in service up to three times your annual pay. Health and Wellbeing support, including Employee Assistance Programme and Virtual GP services. A comprehensive holiday package. About the role Are you looking for a role where you can lead a team to ensure efficient, safe, and customer-focused delivery operations? We seek an experienced manager who is dedicated to customer satisfaction, takes pride in their work, and has a proven track record of motivating and developing teams in a warehouse or transport environment. Do you have what it takes? You will be responsible for Leading your team to ensure efficient, safe, and legal trading standards while providing excellent customer service. Managing delivery costs and customer charges to meet targets. Identifying efficiency improvements and setting challenging payroll cost reduction targets. Understanding the local market to provide the best service and ensure customer satisfaction. Managing your team effectively to meet customer service requirements and engaging with customers to gather feedback for service improvement. Collaborating with regional teams to identify opportunities and develop or enhance working methods. You will need Previous experience in deliveries/transport and management CPC qualification. Experience managing a warehouse operation. Strong customer engagement skills and relationship-building ability. Ability to develop new ideas and challenge teams to improve delivery services. Talent identification and team development skills. Motivational skills to foster a customer service culture. Effective communication and stakeholder influence skills. Strong planning and organizational abilities. A hands-on approach is beneficial.#J-18808-Ljbffr