Job Title

Technical CRM Automation Manager (Braze) Location: Leicestershire Hybrid - 2 days/week onsite) Salary: 60,000 + bonusScroll down for a complete overview of what this job will require Are you the right candidate for this opportunityI'm currently working with a fast-scaling organisation thats looking to bring on a Technical CRM Automation Manager to join their growing CRM team. This is a fantastic opportunity for someone with deep Braze experience to take ownership of automation and campaign execution across multiple channels.The CRM Function You'll be part of a ~6-person CRM team, reporting to the Head of CRM, with a focus on lifecycle communications. The culture is collaborative, hands-on, and very data-led.The Role This role is ideal for someone who enjoys getting into the technical detail of lifecycle automation and working with Brazes full suite of tools. Key responsibilities include:Owning automated journeys and campaign execution in Braze across email, push, and in-appUsing custom events, segmentation, Liquid logic, and multi-channel triggers to personalise communicationsManaging Braze integrations and API connectionsMaintaining modular email content blocks for wider CRM team useTracking and analysing performance metrics (engagement, conversions, A/B testing)What Theyre Looking ForStrong experience in CRM automation or lifecycle marketingDeep, hands-on knowledge of Braze (essential)Experience working with event-based triggers and APIs How to ApplyPlease register your interest by sending your CV to Lauren McAlister via the Apply link on this page.