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Job Title: Area Sales Support Manager EE Mobile Franchise (Multi-site) Department: Sales / Franchise Operations Location: Field-Based (Regional Travel Required) - Covering 4 stores in Essex, Suffolk and Norfolk. Reports To: Regional Sales Manager / Franchise Director Salary: Competitive Bonus Benefits About Visiontek Visiontek is a trusted and rapidly growing EE Mobile Franchise partner, operating a successful network of EE-branded retail stores across the UK. As a franchisee, we deliver the same high standards and customer experience expected of the EE brand, while offering a unique and agile working environment with local leadership and growth opportunities. Role Overview Were looking for a motivated and results-oriented Area Sales Support Manager to support the performance and growth of multiple Visiontek-operated EE retail franchise stores across London, Buckinghamshire, Kent, and Surrey. As a key figure within our franchise operations team, youll help drive commercial success, ensure operational compliance, and cultivate a high-performance culture across all locations. Youll act as a vital link between store teams, Visionteks franchise leadership, and EEs corporate functions , ensuring alignment on strategic goals and consistent delivery of exceptional service. Key Responsibilities Sales & Commercial Performance Drive performance across multiple Visiontek stores by supporting teams in achieving KPIs including sales targets, conversion rates, and customer satisfaction. Analyse store-level data to identify opportunities and execute improvement strategies. Implement and support EEs national campaigns and promotions at a local level. Operational Excellence Ensure operational consistency and compliance across all Visiontek franchise locations in line with EEs standards. Conduct regular site visits to coach staff, audit performance, and share best practices. Resolve day-to-day issues through proactive coordination with Visionteks internal teams and EEs support network. People Development & Team Support Provide hands-on leadership and mentoring to store managers and frontline staff. Support recruitment, onboarding, and training of new hires to maintain consistent service delivery. Foster a sales-driven, customer-focused culture that rewards achievement and encourages development. Franchise Partner Collaboration Work closely with Visionteks franchise leadership to align local business goals with EEs national strategy. Act as a communication bridge between Visiontek stores and EE corporate departments. Support the execution of Visionteks franchise business plans and operational improvements. Reporting & Administration Deliver accurate reports and analysis to Visionteks Franchise Director and EEs Regional Sales Manager. Track store performance, actions taken, and follow-ups to ensure continual progress. Assist with forecasting, budgeting, and strategic planning activities. Key Skills & Experience Experience in multi-site retail or franchise operations (telecoms background highly desirable). Strong commercial mindset and data-driven decision-making abilities. Confident communicator and effective coach with excellent interpersonal skills. Highly organised, independent, and adaptable to a fast-paced retail environment. Passionate about retail excellence, customer service, and driving growth. Competent in Microsoft Office (especially Excel and PowerPoint). Full UK driving licence and willingness to travel across the region. What We Offer Competitive salary with performance-based bonus. Company car allowance. Staff discounts on EE products and services. Clear opportunities for career progression within the Visiontek franchise network. Be part of an ambitious and supportive team dedicated to making a difference in mobile retail.