Job Title

Coffee Island is currently looking for full-time Assistant Manager for its store in central London.. **Job Summary:**. The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics.. **Main Duties:**. **Staff Leadership & Management**. - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures.. - Deputizing in the absence of the Store Manager.. - Ensuring staff are well informed of company procedures and processes.. - Being highly knowledgeable of company procedures and processes.. - Coaching barista skill development.. - Training staff to appropriate standards.. - Providing performance feedback.. - Taking responsibility for the financial and operational performance of the shop during shift.. . . **Shop Operations:** . - Opening and closing the store.. - Cashing up, balancing and reconcile tills.. - Resolving customers complaints. . - Ensuring customers' orders are taken in an efficient and engaging manner,. - Managing stock, ordering, delivering and collecting in conjunction with Store Manager.. - Ensuring all work stations operate smoothly and effectively.. - Improving shop operations in conjunction with Store Manager. . - Being a Head of the Sales areas of the shop (grindery products and corner gifts).. . . **Food and Drink:**. - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages.. - Ensuring food products are consistently prepared to appropriate standards.. . . **Financial and Sales:**. - Ensuring the till is operated in line with relevant procedures.. - Acting in the best interest of the business.. - Providing daily information for store sales to the manager.. - Seeking to minimize costs and maximize the revenue.. - Shifting logistics, documentation and communication.. . . Health & Safety and Hygiene. - Ensuring that Health and Safety standards are adhered to all times.. - Conducting training with staff as required.. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures.. . . **Requirements:**. - High School Diploma. - At least 1 year of previous coffee experience. - At least 1 year of management experience. - Latte skills are preferred. - Has a passion for coffee, food and cafe culture. - Understands and values the importance of customer care & hospitality. - Has a commitment to consistency in quality, speed and intelligent customer service. - Has the ability to multitask and work in a fast paced environment. - Is a mature & motivated team player. - Has a strong work ethic and a proactive attitude. - Must be fluent in written and spoken English. . . **Benefits:**. - Competitive wage depending on experience & qualifications· . - Extra team incentives & product perks. - Specialised training & brewing skills development. - Open-door communication. - Ability to advance your career. - Opportunity to earn certification by the Specialty Coffee Association (SCA) Experience:Not required Languages:English – Advanced Employment:Full-time Salary:from £13.5 hourly Starting time:Immediate start!About Coffee Island UK:Coffee Island is a charming coffee shop, located in the heart of the city, where you can experience a conductive work environment like no other. Together, we strive to deliver an outstanding customer experience!#J-18808-Ljbffr