Job Title

Job Description Job Role - Restaurant ManagerRate of pay - £48,500 (+service charge) Location - Windsor (Must Drive) Position OverviewResponsible for the smooth running of all restaurant services through close liaison with the Head Chef, Assistant Manager, and service team. Develop a well-structured team motivated to deliver high-quality service, guest care, and exceed expectations. Essential Functions & Physical RequirementsManage, lead, and motivate the team to enhance performance, achieve business goals, financial budgets, and service standards. Mentor, train, and coach team members, including on-the-job and formal training. Manage shift coverage, workload, and resource distribution within and across teams. Monitor and evaluate team performance; conduct PDPs for supervisors. Handle interviewing, hiring, induction, and succession planning. Manage departmental budget, P&L, and payroll. Service & Operational StandardsDevelop, implement, and monitor service standards to ensure outstanding guest experiences. Ensure compliance with health 'safety, food handling, and hygiene legislation, as well as hotel guidelines. Identify and implement standards to enable service excellence. Manage guest service systems, billing, and cash management systems like Micros. Respond proactively to guest feedback and comments. Drive innovation and continuous improvement in service and operational standards. Food & Environment ManagementEnsure menu and environment reflect a luxury establishment to meet and exceed guest expectations. Review and update menus based on industry trends and guest needs. Maintain the condition of furniture, fixtures, and equipment. Manage stock of linen, glassware, china, and silverware. Ensure team members display excellent personal grooming and hygiene. Sales & MarketingContribute to F&B marketing plans and promotions. Implement sales strategies to maximize revenue. Monitor market trends and competition. Communication & LeadershipMaintain effective communication with guests, colleagues, and teams. Collaborate across brands and partner with colleagues to harmonize procedures. Lead and facilitate brand team meetings. Qualifications & DesirablesHotel management diploma or university degree. Previous experience in a five-star environment and leadership role. Fluent in English, both written and spoken. Strong knowledge of the hospitality industry, business acumen, and budget management experience. Proven financial success, data analysis skills, and service excellence. People management experience and a driven attitude. Immaculate appearance. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. Receive updates & notifications from #J-18808-Ljbffr