Job Title

We are excited to offer an exceptional opportunity for a Practice Director to join our team at New Priory. This role welcomes both experienced Practice Managers and Practice Directors who possess the passion and leadership skills to inspire and guide a large, dedicated team committed to delivering clinical excellence.This is a full-time position, working 40 hours per week.About The RoleJoin us in a vital role supporting the seamless running of our small animal referral hospital in Brighton and our branch practice in Peacehaven.Collaborating closely with your Clinical Director, Area Director, and Area Support Manager, you will be pivotal in driving the overall business performance and day-to-day efficiency of the practice - while continuously enhancing the experience for both clients and colleagues.Key ResponsibilitiesAs Practice Director, you will oversee the day-to-day operations and lead a dedicated team of veterinary professionals, fostering a positive and motivating work environment. You will manage budgets, financial reporting, and billing processes to ensure financial efficiency and profitability. Maintaining excellent client relationships and delivering high standards of customer service will be central to your role, alongside promptly addressing any concerns. You will drive operational efficiency by developing and implementing procedures related to scheduling, inventory management, and patient flow. Ensuring the practice complies with all relevant laws, regulations, and veterinary standards is essential, as is maintaining rigorous health and safety protocols to protect staff, clients, and animals. Throughout, you will proactively tackle operational challenges with practical solutions to continuously enhance practice performance and client satisfaction.Why New Priory?New Priory is a 24/7 hospital in Brighton, with a branch surgery in Peacehaven. Our main hospital provides primary care, an emergency out-of-hours service for 13 local practices, and a mid-tier referral service for surgery, laparoscopy, imaging, and cardiology.We pride ourselves on our four pillars: integrity, professionalism, clinical excellence, and compassion. We have a great reputation across Sussex, a strong team culture within the practice, and some of the most modern equipment available, including a brand-new CT machine.Brighton and Hove, with its vibrant culture, beautiful beach, and excellent transport links to London and London Gatwick Airport, offers an amazing location to live and work.Because our people matterWe recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from -Work-Life Balance6.6 Weeks annual leave Additional leave for your birthdayWellbeingPrivate Medical Insurance Employee Assistance Programme: 24/7 confidential helpline Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay Initiatives focused on colleague wellbeingDevelopmentLearning and development opportunities via the IVC Evidensia Academy Access to Vetlexicon - our online encyclopaedia provider Infection Prevention and Control Programme Quality Improvement ProgrammeColleague BenefitsCompany pension scheme. IVC Evidensia will make a contribution as well Supporting a greener commute to work with a Cycle to Work scheme and Green Cars Scheme, subject to eligibility criteria Voluntary benefits: we give you the flexibility to choose from a range of voluntary benefits to suit you Access to discounts/cashback with hundreds of participating retailers Discounted treatment for your own pets at an IVC Evidensia practice#J-18808-Ljbffr