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Role Summary:We are looking for a dedicated and flexible individual to join our team as an Operational Support Grade. As an OSG, you will play a vital role in maintaining the smooth operation of our prison facilities.This fast-paced role involves a variety of tasks, including security checks, supervising visitors, managing deliveries, and monitoring CCTV systems. You will work closely with our team to ensure that all activities run smoothly and safely.To be successful in this role, you will need to have good communication skills, be able to remain calm under pressure, and possess good judgment and common sense. You will also need to be a team player who is willing to work flexibly, including weekend and night shifts.In return, we offer a competitive salary, generous annual leave, and access to a range of benefits, including a paid Level 2 apprenticeship in customer service. We also provide opportunities for career progression and development, including the chance to apply for the OSG to Prison Officer conversion scheme.If you are a motivated and enthusiastic individual who is looking for a new challenge, we would love to hear from you.Key Responsibilities:Contribute to the smooth operation of our prison facilitiesPerform security checks and supervise visitorsManage deliveries and monitor CCTV systemsWork flexibly, including weekend and night shiftsRequirements:Good communication skillsAble to remain calm under pressureGood judgment and common senseTeam player with flexibility to work varied shiftsBenefits:Competitive salaryGenerous annual leavePaid Level 2 apprenticeship in customer serviceOpportunities for career progression and developmentAbout Us:We are a dynamic and supportive team committed to providing a safe and secure environment for our staff and prisoners. We offer a range of benefits and opportunities for career development, and we are passionate about supporting our employees to reach their full potential.