Get AI-powered advice on this job and more exclusive features.Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.This range is provided by Xpertise Recruitment. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeHead of ITNottingham (Hybrid)80-85k plus car and other benefitsThe Head of IT will be accountable for managing day-to-day IT operations, leading a small internal team, coordinating third-party providers, and ensuring the successful delivery of a broad portfolio of technology projects.The successful candidate will balance hands-on delivery oversight with commercial and strategic thinking ensuring the IT function supports current operations while also enabling future growth, automation, and digital capability.Key ResponsibilitiesOperational IT ManagementMaintain a stable and responsive 24/7 IT environment across multiple sites and systemsCoordinate day-to-day support activity, including escalation paths for retail, warehouse, and back-office functionsManage and review third-party MSPs and vendors to ensure service quality and contractual performanceOwn internal IT procedures, documentation, asset management, and first-line support structureBudgeting, Forecasting & Performance ManagementOversee delivery of key IT projects including; Cloud migration of WMS (Proteus), SAP CCO rollout to Pets and Friends, Power BI implementation, eCommerce platform consolidation, Retail and infrastructure upgrades (e.g. phones, networking)Lead IT input into new site openings, system transitions, and operational automation initiativesWork with the Finance Director and external advisors to maintain a prioritised roadmap of IT changeStrategy and PlanningDefine and communicate the future structure and direction of the IT functionPlan IT resourcing to support growth, including internal and external roles (e.g. SAP, BI, infrastructure)Identify opportunities for automation and improved integration between systemsMaintain a view of the IT landscape including system interdependencies, integrations, and risksSecurity and ResilienceEnsure cyber risk, data protection, and disaster recovery protocols are in place and maintainedOversee business continuity planning for IT systems and infrastructureEnsure compliance with relevant legislation and internal governance standardsPerson SpecificationExperience leading IT in a multi-site environment (retail, distribution, or wholesale preferred)Strong track record of vendor and MSP managementExperience delivering complex IT projects, ideally involving cloud transitions, eCommerce, EPOS, or ERP systemsFamiliar with SAP Business One, retail integrations, and WMS systemsComfortable working in a hands-on IT teamAble to work cross-functionally and communicate effectively with both technical and non-technical stakeholdersPragmatic, structured, and delivery-focusedSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT Consulting, Technology, Information and Media, and IT System Data ServicesReferrals increase your chances of interviewing at Xpertise Recruitment by 2xGet notified about new Head of Information Technology jobs in Nottingham, England, United Kingdom.Nottingham, England, United Kingdom 1 day agoDerby, England, United Kingdom 9 hours agoLeicester, England, United Kingdom 4 weeks agoLeicester, England, United Kingdom 3 weeks agoLeicester, England, United Kingdom 2 weeks agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr
Job Title
Head of Information Technology