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Job Title


Client Services Coordinator


Company : Morson Talent


Location : Manchester, North West


Created : 2025-06-17


Job Type : Full Time


Job Description

We were founded back in 1969 and have grown from very humble beginnings to a 1.3b global technical recruitment specialist organisation. With over 30 offices UK wide, office in Canada, USA, Australia and Europe, we are the UK's leading technical recruitment agency and the 3rd largest globally. Morson Group consists of multiple specialist practices that offer complex talent solution needs across Engineering and Technology. Ranking nationally as one of the Best Big Companies to work for, whilst being recognised for excelling in the area of Learning and Development, it has never been a better time to explore career opportunities at Morson Group. Is this your next job Read the full description below to find out, and do not hesitate to make an application.Do you thrive in fast-paced environments where no two days are the same? Are you a natural problem-solver with a passion for delivering outstanding support? If so, we want to hear from you.Were looking for a Client Services Coordinator to join our onsite team at a key client location in South Manchester. In this pivotal role, youll manage the full contractor care lifecyclefrom onboarding through to offboarding and everything in between. The role also plays an important part in supporting the Client Relationship Executive, assisting with day-to-day client delivery and providing cover as needed to ensure continuity and a high standard of service.This is a people-focused, detail-driven position, perfect for someone who enjoys working in a collaborative, client-facing environment and takes pride in delivering a seamless contractor experience.The role is primarily based onsite at our clients location in South Manchester, with occasional travel to other UK sites approximately every other month (typically for one or two days). There will be the opportunity for hybrid working once established in the role. A full UK driving licence and access to your own vehicle are required. Were also open to applications from candidates looking to work 0.8 FTE (four days per week).What youll be doing:Coordinating the end-to-end onboarding process for contractors, including offer management, system input, screening, and documentationActing as the first point of contact for all contractor-related queriesManaging a high volume of ongoing contractor interactions with accuracy and empathyMaintaining up-to-date records and trackers to support effective reporting and complianceLiaising with internal teams and hiring managers to ensure a smooth contractor journeySupporting inductions, assignment extensions, and offboarding activitiesWorking closely with the Client Relationship Executive to support account operations, and providing cover where required to maintain service continuity and client satisfactionWhat were looking for:Previous administrative experience, ideally within recruitment or contractor careStrong organisational skills and keen attention to detailConfident and clear communicator both written and verbalAbility to manage and prioritise multiple tasks independentlyCalm under pressure and solution-orientedProficient in Microsoft Office (Excel, Outlook, Word, PowerPoint); familiarity with Visio or MS Project is a bonusFriendly, proactive, and a team playerWhy youll love it here:Youll join a collaborative, high-performing team where your input truly matters. This is a great opportunity to work onsite with a leading client, build strong professional relationships, and gain hands-on experience in contractor management and client service delivery.Whats in it for you:Competitive bonus scheme26 days holiday (plus bank holidays)Ongoing investment in your learning and developmentHealth and well-being programmeDiscounted gym membershipMental health support through free confidential advice and counsellingAccess to free well-being and lifestyle appsFree parkingMorson Group is an equal opportunities employer and respects diversity. In order to apply for this role, you must be eligible to live and work in the UK. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. Due to the number of applications we receive, its not always possible to contact unsuccessful applicants. Unless you hear from us within 14 days of your application, please assume that you have been unsuccessful on this occasion.