Job Title

The Security Ambassador plays a key role within the store operations team. The role provides security and loss prevention support by maintaining security presence and conducting regular security patrols on the sales floor. What You’ll Do: Greet guests as they enter and exit the store and control access to the property. Encourage a positive and safe environment for all guests through effective communication, collaboration, and partnership with the store team. Supervise all store activities and respond to all security and safety matters in a timely manner. Assist in mitigating loss and the protection of assets by maintaining strong operational controls. Attend and participate in all store meetings and events. Develop and maintain professional relationships with external partners such as local law enforcement agencies, mall security, and other retailers to ensure all parties are well-informed. Ensure all facility safety procedures are followed in response to fire alarms and on-site emergencies. Assess and assist in establishing security protocols for the store, including emergency response procedures. Complete and submit incident reports, health and safety inspections, operational control checklists, and action plans. Conduct security audits to prevent property loss. Provide training to new hires and existing employees to maintain store loss prevention awareness. Support initiatives to maintain brand standards in delivery and merchandising processes. Collaborate with the Sr. Loss Prevention Manager to influence brand strategies for loss mitigation. Maintain standards for store security equipment. Let’s Talk About You: Minimum 2-3 years of experience in a security services role within a retail setting. Strong understanding of workplace safety and emergency procedures. Previous experience in Loss Prevention. Valid First Aid and CPR certificates. Possess a Security Guard License or willingness to obtain one. Team player with a growth mindset. Excellent verbal and written communication skills. Meticulous record-keeping, report writing, and observation skills. Exceptional judgment and decision-making abilities. Additional Information What’s in it For You? A company rooted in Canadian heritage. Competitive Total Rewards Program. Opportunities for career growth through various programs. Recognition through Goose Rewards & ICON Rewards. Participation in CG Gives, including donation matching and paid volunteer time. Access to health and wellness resources. Supportive leaders and colleagues. We value inclusion and are committed to a diverse and equitable work environment. Canada Goose is an equal opportunity employer and provides employment accommodations as required. If you need interview accommodations, please contact us via email.#J-18808-Ljbffr