Working Hours: 37.5 Location: London Stratford Westfield Salary: 31490 plus commission Looking for your chance to shine? As a Senior youll play an integral part of the leadership team in store coaching and guiding the team and supporting your manager with day to day operations. This is a role for the problem-solvers, the step-up-to-the-challenge-ers; those who want to feel like their career matters. Being a Senior Retail Customer Advisor isnt just a title, but a badge you wear with pride. Youll be a force within your team, deputising and overseeing the store when the Manager and Assistant Manager arent there, making sure both your team and customers feel like champs. If you bring the energy, well bring the rewards. We understand that life never stands still, and like most roles within EE this opportunity is designed with flexibility in mind. Were here to support you in being successful, meaning well do everything we can to make sure you dont miss that appointment, can take a certain day off or can look after your family in an emergency. We''ll consider all candidates, from those who can work full time to those that can only work part time or maybe even need a job share. If you''re the right person for the role then we''ll do what we can to support you. What youll do: Bring the shop floor to life with your drive, motivation and enthusiasm Wow customers with your technical knowledge and recommend the right products every time Create an environment in which customers feel welcome and comfortable Keep the store on top form when the Store Manager and Assistant Manager are out Youll definitely: Be able to show how youve worked to and exceeded sales targets or met deadlines Have experience of serving and delighting customers in a retail environment Enjoy being part of a team but possess the leadership skills to give guidance and mentorship You might even: Know what it feels like to work in a fast-paced, ever-changing environment Know a thing or two about the telecoms sector Whats in it for you? Online GP Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family Huge discounts of EE & BT products including your Mobile and Broadband saving you hundreds of pounds every year Support in carving your own career path. We are passionate about developing our people and well support you in achieving the career you want Season Ticket Travel Loan Giving you the funds to pay for your travel to and from work up front, making a difference where it counts Volunteering days, so you can give back to your local community Optional Private Healthcare and Dental, to protect you and your family