Job Title

Project Support Coordinator 30,000-32,500 CheltenhamInterested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.About the companySince our founding in 1974, we have grown into a leader in the commercial interiors industry. Established by Gary Hough, we began as a regional contractor and rapidly expanded. Over the years, we have diversified with the launch of several specialist brands, becoming a trusted provider of end-to-end workplace solutions.With over 50 years of experience, we are dedicated to creating exceptional workspaces, from ceilings to floors, while investing in our future growth. We see potential in our team, and they see huge potential in us.About you We're looking for a proactive, highly organised analytical thinker who isnt afraid to get stuck into work!The ideal candidate will bring strong organisational and coordination skills, but what sets you apart is your ability to analyse data, assess inefficiencies and propose data-driven improvements.They will thrive in a dynamic environment, regularly balancing multiple priorities while identifying opportunities to enhance efficiency and streamline workflows.This role involves regular interaction with customers, so clear communication and a professional, solutions-focused attitude are essential. Most importantly, were looking for someone who doesnt just adapt to changebut actively drives itby contributing ideas, analysing operations, and supporting the evolution of our teams effectiveness.What will you get up to?Supporting Sales, Ops and Project Managers in successful completion of projects within given timeframes and required standardsAnalysing project data to identify trends, risks and opportunities for improvementSupporting in management of effective project schedulesAcknowledging and responding to incoming customer enquiriesChecking confirmations from suppliersWorking with Accounts to check purchase invoicesCreating project support documentation and managing all project administrationMaintaining accurate and timely project notes and recordsUpdating internal systems in line with project progressSupporting with overall team email managementSupporting with end of project customer satisfaction surveysConducting any other general administrative duties and the overall office function of the team.You will haveStrong analytical skills (preferably with business analysis experience), with the ability to assess processes, identify inefficiencies, and propose improvementsThe confidence and initiative to drive forward change and implement practical solutionsThe ability to influence others and bring colleagues along on the journey of changeExpertise in Excel for data management, reporting, and process automationExcellent administration and organisational abilitiesHigh level of accuracy and attention to detailPolite and confident when engaging with people face to face and over the phoneExcellent written and verbal communication skillsConfidence in constructively challenging colleagues and collaborating to find better ways of workingPersonable, honest, and reliable, with the ability to build trusting relationshipsA proactive and self-motivated approach to work, with the ability to work independentlyKnowledge of the construction industry is desirableCertified as a Great Place to WorkNeed proof of our great company culture? Weve got a certificate for it!Weve been certified as a Great Place to Work based on our company culture, perks, support and values. Our staff will always be our priority and this certification allows us access to insights, analytics and workshops to continue to develop our people strategy.Company perks25 days of annual leaveStructured and supported professional development programmesChristmas and summer socials (with lots of fun in between!Enhanced maternity/paternity packages.Paid sick leave.Bike2Work scheme.Flexible working environments across multiple sites.Access to Employee Assistance Programme.Great Place to Work certified company.One paid volunteering day per year.