Job Title

Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for our leather expertise and enduring quality, we expertly blend iconic design and exquisite craftsmanship with exceptional value. For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.Our London HQ is home to our in-house Design team, who are inspired by the natural world, luxurious fine leathers and the remarkable women who wear our bags. Each design is then responsibly made by our family-run manufacturing partners, in the expert hands of three generations of artisan craftspeople. US Partnership AdministratorWe are seeking a passionate, highly organised and detail-oriented US Partnership Administrator to support our Wholesale team at our London HQ.As Partnership Administrator, you will play a key role in maintaining operational excellence, ensuring timely order processing, effective communication. We pride ourselves on our ability to work as a team, upholding our company values and as such expect seamless collaboration.This role is critical in ensuring smooth day-to-day operations, supporting our wholesale partners, and demonstrating excellent service standards that define our brand. You will be a brand ambassador at all times.Key ResponsibilitiesG2M Management - samples management, showroom management, G2M Materials (DOP creation) Calendar and Appt supportOrder Processing - Accurately processing customer orders, ensuring all details are correct and ongoing maintenance of any amendments, keeping relevant stakeholders informedSupport Partnership and Account Managers with Partner queries - imagery, samples, shipping updates, general adminAssist with all and any administrative tasks as required including but not limited to pulling data from systemsManage Product set up process with Partners, ensuring accurate and timely execution - covering imagery, pricing, product codesD2C Daily Order Management - liaising between logistics and Partner for timely deliveriesProduct enrichment and seasonal launch checks with Digital PartnersWorking cross-functionally to deliver on key performance indicatorsSkills & ExperienceStrong organisational skillsCustomer ServiceAttention to DetailAble to build strong relationshipsAdapt Fast and work with pace open to changeStrong communication skills; written and verbalEngage with systems efficiently and effectivelyCommunication: the ability to convey information clearly to internal and external stakeholders.Microsoft 365 experience (Word, PowerPoint, Excel, Outlook, Teams, SharePoint).Benefits & PerksEnhanced annual leave (incl. holiday buy)Sickness PayLife Assurance CoverVirtual GPHealthcare Cash Plan of up to c.900 per yearEmployee Assistant ProgrammeWellbeing App (Thrive)Company BonusProduct Discount (up to 60%)Time in Service RewardsSample SalesSpecial Occasion GiftsCycle to Work SchemeElectric Vehicle SchemeSeason Ticket LoanBonus SchemeAt Radley, we strive to create, promote and live an inclusive culture. Were committed to social equity and actively work to make impactful changes across our business to become diverse and celebrate one anothers differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores.We know that diversity in a business only makes it stronger, so our People team are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options. We wont ask for specific qualifications unless its absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds. We are #Proudtobe Radley.__________________________________________________________________Were proud to offer a competitive and ahead-of-the-curve remuneration and benefits package, some of which we share here. If you are shortlisted as having the skills required for this role then well openly share our salary banding with you ahead of moving forward to the next stage. For some time, we have actively stopped asking candidates their salary expectations at interview where it isnt necessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groups who may undervaluing themselves.