Senior Technical Delivery Lead / Implementation Lead – AI, DeepTech (Retail) - Edge ComputingLocation: Central London/Hybrid (min 2 x days a week in office)Reports To: Chief Product OfficerSalary: Up to £110,000 + Equity**Mandatory requirement for hands-on experience in software development or DevOps. We're looking for someone who has direct experience building systems before moving into management, ensuring they have a practical understanding of the deliveries they will be overseeing in this role.**Join a fast-growing AI startup backed by top-tier VCs and industry leaders, focused on revolutionising retail technology through cutting-edge deep tech solutions.We’re seeking a Senior Delivery / Implementation Lead to drive seamless execution of high-impact product rollouts across enterprise retail clients (think Waitrose, Sainsburys, Aldi to name but a few).This isn’t your typical project management role — it’s a strategic, hands-on leadership position requiring someone who thrives in dynamic start-up environments, excels at coordinating cross-functional teams, and delivers results under tight deadlines.You’ll own the entire delivery lifecycle, from pre-sale scoping through rollout and post-sale support, ensuring smooth integration of AI-powered solutions on clients’ on-premise infrastructure.What You’ll DoLead end-to-end delivery of technical projects - including new product capabilities, client-specific requirements, and internal initiativesCoordinate timelines, resources, and priorities across engineering, product, QA, and commercial teamsAct as the key point of contact for client stakeholders, managing expectations, milestones, and feedbackImplement structured planning and drive accountability to improve delivery efficiency and qualityLead responses to infosec questionnaires and champion automation using generative AI toolsEmbed AI-native workflows to streamline processes and reduce operational overheadAbout You5-8 years of experience in technical delivery, software project coordination, or engineering program management rolesMandatory background in software development or DevOps (at least 2-3 years earlier in your career) - you understand the development lifecycle, tools, and mindset deeplyMinimum 5 years in B2B enterprise environments, including 2–3 years working on on-premise hardware/software integrationsProven track record managing complex enterprise software deployments—RetailTech experience a strong plusMUST have worked in a start-up previously and understands the nuances of a scrappy, fast-paced, agile environment Exceptional communicator and collaborator, skilled in aligning multiple teams and stakeholders - especially Developers, Sales Engineers, Sales, Customer Success and AI TeamsExperienced with project management tools like Notion, Jira, Linear, or AsanaHands-on user of generative AI tools (e.g., ChatGPT, Notion AI, Zapier) to automate workflows and optimize processesComfortable navigating ambiguity and independently driving projects forward, under pressure!You understand the demands of the start-up tech world and are comfortable going beyond the standard 9-to-5 to get the job done.Experience delivering AI/ML products in production environmentsFamiliarity with infosec processes and customer security compliance, desirableWhy Apply?Be a key player transforming enterprise delivery in one of the UK’s most exciting AI startupsOwn mission-critical projects with a direct impact on global retail deploymentsCollaborate with a talented team of technical and commercial expertsWork at the cutting edge of GenAI, retail innovation, and edge computingReady to lead the future of retail tech delivery? Apply now!
Job Title
Senior Technical Delivery Lead – AI/DeepTech (Retail)