Job Title

As an Internal Sales / Warehouse / Driver, you will be responsible for internal sales, warehouse management, and product deliveries. You will handle customer inquiries, overseeing inventory, and ensuring safe and timely transportation of goods.Job DescriptionTake and process sales orders from customersDeliver goods to customersProcess and record goods in accuratelyStore and organise warehouse stock and arrange in store merchandiseBe responsible for effecting an efficient and satisfactory delivery service to internal (branch) customers and external customersMaintain the branch price file, office catalogue library and product literaturePromote and actively ensure the cleanliness and tidiness of the office, stores and trade counterGoods purchasing under the direction of the Branch ManagerProcess cash and card payments over the counter securely and responsiblyTake initiative by informing regular customers of new products or services and price changesListen to and resolve customers' complaints regarding products or servicesAnswer customers' questions about merchandise and advise customers on merchandise selectionBe instrumental in accurate and timely stock countsAnswer telephones to provide information and receive ordersProvide information about items, such as availability, operation or descriptionRequired Qualifications A full, clean UK driving licensePrevious experience within a retail roleDemonstrated ability of working within a fast paced environment, maintaining high levels of customer serviceKnowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be givenA working knowledge of the health and safety requirements of the HASAW ActKnowledge of ISO9002 is desirable but not essential as training will be given