Job Title

Step into leadership at one of the UK’s most luxurious spa destinations.Champneys Eastwell Manor is renowned for delivering exceptional wellness experiences in a stunning countryside setting. We are currently seeking a motivated and experienced Spa Manager to lead our talented team and uphold our high standards of service and excellence.About the Role:As Spa Manager, you’ll be the driving force behind the smooth day-to-day operation of our spa. You'll inspire, coach, and lead your team to deliver outstanding guest experiences while ensuring operational efficiency and commercial success.Key Responsibilities:Oversee all aspects of daily spa operations with professionalism and attention to detailBuild strong, collaborative relationships across departmentsHandle challenges and team conflicts with confidence and discretionLead staff training and development to ensure excellent client careManage departmental budgets and ensure cost-effective operationsSet and achieve sales targets for treatments and retail productsMaintain the highest standards of cleanliness and presentationConduct regular inspections and act quickly to resolve any issuesCollaborate with management on recruitment strategy and team growthHealth & Safety:Ensure all health, safety, and fire procedures are followed at all timesGuarantee staff are appropriately trained and qualifiedTake overall responsibility for Health & Safety compliance within the spaWhat We’re Looking For:Proven experience in spa management or a senior spa leadership roleStrong people management and team leadership skillsExcellent communication and client service abilitiesIn-depth knowledge of spa treatments and wellness practicesCompetence in budgeting, reporting, and driving revenueRelevant qualifications in spa therapy or management (preferred)Confident in marketing and promoting spa servicesWhy Join Champneys Eastwell Manor?You’ll be part of an iconic brand that’s passionate about wellbeing, luxury, and innovation. This is your opportunity to grow your career in a nurturing and high-performing environment — where your ideas and energy will be valued every day.Ready to make a difference?If you’re passionate about people, performance, and delivering unforgettable spa experiences, we’d love to hear from you.