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Job Title


Operations Researcher


Company : Harnham


Location : New England, Eastern


Created : 2025-06-18


Job Type : Full Time


Job Description

Job Title: Senior Research Executive Location: Remote (UK-based) Working Pattern: 4 or 5 days per week Contract Length: 4 months Day Rate: 300-350 per day About the Role Our client is ooking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets.Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.This is a fast-paced, fixed-deadline project central to UX research and data analytics.Key Responsibilities CSAT Survey Execution (via Qualtrics): Program and manage app-intercept surveys in collaboration with the product team Support beta testing and rollout across multiple markets Coordinate translations and research ops (critical priority) Handle end-to-end survey operations including localisation and legal compliance Research Coordination: Communicate with key stakeholders across markets Ensure intercepts and translations are fully functioning Support evaluation of external research agencies and feasibility of off-the-shelf solutions Must-Have Skills Strong hands-on experience with Qualtrics Operational Researcher Experience Proven research operations capabilities Exceptional coordination and stakeholder management Nice-to-Have UX research Experience in multi-market digital product launches Familiarity with CSAT or survey setup across markets Team You'll Work With Lead UX Researcher Data Analyst Head of Digital Product Team One rep per target market What Sets an Excellent Candidate Apart Has led similar CSAT or intercept-based survey projects Comes from a UX-focused research environment rather than traditional market research Desired Skills and Experience Expert Qualtrics programming & survey setup Strong background in research operations Experience with CSAT (customer satisfaction) or intercept-based surveys Skilled in multi-market rollout coordination and localisation Excellent stakeholder management and communication across teams Experience in UX research environments (preferred) Experience working on fast-paced, deadline-driven digital projects