Job Title

We are recruiting a full-time Customer Care Manager to join the Bluebird Care Westminster, Kensington & Chelsea team who will help deliver the gold standard of care to our customers across our area.If your skills, experience, and qualifications match those in this job overview, do not delay your application.You will join our triple CQC outstanding service that helps support people live independently in their own homes across central London.Our office is based on Ashmill Street, NW1.You will be expected to travel within our territory for spot checks and customer assessments.Were looking for an outgoing and empathic individual with excellent communication skills who enjoys empowering and supporting others.As our Customer Care Manager, youll oversee the day-to-day operations of central Londons finest domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates as well as for our Care Assistants.You will conduct pre-assessments for new customers, ensuring their care plan and all associated risk assessments are perfectly tailored to their needs.You can expect: A salary ranging from 28,000 to 33,000, depending on experience, An additional 300 per on-call weekend (limited to one each month), A competitive holiday structure, A company laptop and mobile phone, A full induction plan and training to help you thrive in your role, Fully funded training up to NVQ Level 5, Continuous support from a robust senior leadership team, A work culture that celebrates each individuals accomplishments with opportunities to be acknowledged in Team Awards and at a national level in well-known industry awards, A series of fun events throughout the year ranging from escape room evenings to in-office games nights!