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Role Title: Business AnalystYou could be just the right applicant for this job Read all associated information and make sure to apply.Duration: contract to run until 31/12/2025Location: Northampton, Hybrid 2/3 days onsiteRate: up to 368 p/d Umbrellainside IR35Role purpose / summaryOur client is looking for a Business analyst to join the team and Lead the business requirements phase end to end producing clear sets of requirements which enable the business to realise their required benefitsKey Skills/ requirementsResponsible for the delivery of pragmatic business and operational design solutions which maximise benefits while achieving the desired business outcomesLead Business Analysis from inception to implementation and transition to BAUEndorsing system parameter changes where they impact customers, products and servicesSupporting the implementation of continuous improvement approaches, including LeanTo ensure that internal controls are in place to safeguard the customer experienceSupporting that delivery is done to time, cost and qualityEnsuring that products and services comply with internal and external regulatory requirementsIdentify enhancements/developments and delivery of cost reductionsWork closely with customers and colleagues to analyse the performance of the existing product set and identify and recommend new solutions to stakeholdersMonitor change related service level agreements with suppliersDevelop and implement new business change processes, systems, products and servicesTo implement initiatives that deliver high Operational and Service Performance and that are reusable, adaptable and transferable.Pivot leadership role within the development and delivery of the STP and MTPResponsible for devising and developing approaches that are optimal in delivering highOperational Capability and that are reusable, adaptable and transferable.Stakeholder Management and Leadership Acting as the lead Business Analyst from project inception through to implementation and transition to BAU. This role will require a high degree of managerial skills on the basis activities run concurrently & often multiple projects at any one time.Providing direction, support & thought leadership to BA4 & AVP colleagues. Taking ownership for the end to end change control process, ensuring project governance is adhered to at all times.Will be required to manage others through matrix structureWork effectively with multiple 3rd party organisationsStrong communication and presentation skills with the ability to manage relationships and gain commitment from senior stakeholders.To pursue own development to increase personal effectiveness, acknowledging strengths and areas of developmentAbility to install confidence amongst information technology & end business users. Demonstrating a strong & sound knowledge in relation to business processes & associated technologies.Work alongside the Information Technology Analysts & the wider project team to understand the needs of each stakeholder throughout the change project, and decipher how these requirements can be fulfilled by the overall project teamCommunicating details like project requirements, change requests & test results are fundamental to the success of the overarching project/programme.Decision-making and Problem Solving In order to identify business process/solutions, a Business Analyst should be able to identify the information Technology applications being utilised, what new possible outcomes can be achieved through current platforms as well as what the latest technology offers.Create, access and design new business change processes, systems, products and services on business change projectsResolving product and operational service failures by identifying root causes and putting resolutions in placeIdentification of enhancements/ developments and delivery of cost reductionsCreate & Peer Review the to-be business process design to understand organisation/role impacts and create role descriptions for business process rolesResolution of day-to-day business design queries regarding the implementation of the new/enhanced product set.Lead business/User Acceptance testing & design. Ensuring business outcomes have been achieved to the required specification.End to end ownership of Business Requirements TraceabilityAn ability to deal with ambiguity & change a considerable amount of time from a Business Analyst perspectives is spent dealing with frequent & random changes in order to develop custom business solutions. Finding ways to quickly identify and resolve problems and move towards a projects successful completion is important in this role.In this role, an ability to assess a situation, receive input from stakeholders and recommend a course of action is key to being successful.Risk and Control ObjectiveEnsure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy StandardsUnderstand the appropriate Policies & Standards applicable to my role through reading the Code of Conduct and other training allocated to me. Where responsible for risks and controls ensure that these are appropriate and fit for purpose.Where applicable, all key risks identified, tracked, logged and managed as per the Risk Framework proceduresWhere applicable, all key controls to have identified owners, with audit trail of regular review and maintenance together with supporting records.Where applicable, all risk events (incidents) or control failures to be escalated, investigated, reported and fixed at root cause to prevent reoccurrenceAll mandatory training completed to deadline and understood within given timescales.Person SpecificationStrong and proven track record in Business Analyst and Good knowledge of the payment card business and or the payment processing (acquiring) businessExperienced in implementing new products and servicesCustomer orientated understands how our internal activities affect our customersKnowledge of our products and services, the minimum requirements for them and how they have been implemented on our technology platformsExperience of continuous improvement and problem solving techniquesAbility to manage relationships and work effectively in a matrixAttention to detailExcellent communicator with colleagues and suppliers at all levelsUnderstand the roles, responsibilities and value-add of Change Management Community.Influencing / networking developing internal and external business relationships and using own knowledge, skills and experience to influence others opinions and actionsFlexibility in working hours off-shore teams and deadline drivenEssential Skills/Basic Qualifications:Extensive Business Analyst experience including knowledge of analyst tools and techniques encompassing influencing and negotiating skills to deliver through othersStrong and proven track record in Business Analysis and good knowledge of the payment card business and or acquiring business with the ability to manage across multiple projects of differing size at any one timeAn ability to rapidly get to the root cause of a problem and identify actions to resolveStrong knowledge of Payments business processes & a proven track record of delivering change into BI & BX alike.Strong relationship management skills, with the ability to demonstrate strong negotiation & persuasion skills.Strong commercial and financial skillsDesirable skills/Preferred Qualifications:Good knowledge of project management framework, including knowledge of regulatory and governance standardsAgile/Waterfall methodologiesScrum/KanbanExperience of leading a team of business analysts from across IT & Business.All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!