Job Title

Location: Manchester/WiganHave you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Job PurposeTo work as part of the Mobiles Support Team to carry out Planned Preventative Maintenance (PPM), Reactive Maintenance, requirements on Mechanical/Fabric Services. Aims and ObjectivesTo focus on the expected team behaviours for achieving significant results and outcomes for the business, helping Dalkia EDF maintain its leading-edge status within the industry and our reputation with our customers.Adherence to Health and Safety at all timesTo provide a high-quality support service to Facilities Management contracts.Achieve customer satisfaction within agreed service levels of the ClientManage personal workloads to ensure maximum productivityEndeavour to achieve PPM and Reactive targets and deadlines.Actively integrate and encourage ownership within the mobile teamContinually review workload, focus on project management from enquiry to completion.Key Responsibilities and AccountabilitiesHealth & SafetyWork as a key part of the Mobile Support Team undertaking Building Fabric duties.To carry out routine tasks as defined by Planned Preventative Maintenance (PPM), including Reactive Maintenance and extra works/emergencies in accordance with the contract requirementsUndertake general property maintenance repairs including but not limited to carpentry, painting & decorating, minor plumbing repairs, tiling, minor brickwork repairs, glazing and joinery including repairs to fire doors.To undertake project works and minor turnkey projects to Fabric and Building equipment.To provide a high level of Fabric technical and hands on support in the provision of our service delivery and the daily communication with our clientsWorking as a key part of the Mobile Support Team, and key interface with Facilities Maintenance Clients.To carry out PPM in accordance with set schedules, ensuring fabric standards are maintained to maximise the operational effectiveness and reliability of the fabric of the building.Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements.Ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records/documentation associated with all work carried out on site.Participate in an out of hour on call rotaTo respond in a prompt and effective manner to all reactive fabric maintenance issues and help desk requests associated with building fabric issues.Assist with the co-ordination of visiting specialist sub-contractors associated delivery of services to siteAny other reasonable duties as directed by your line manager.To respond to call outs and cover breakdowns and emergencies associated with the fabric services aspects of the contract as required.To attend meetings and training courses as requiredAssist other trades as necessary.Undertake any other duties as directed by your Line ManagerAll staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety PolicyWorking RelationshipsInternal Interface with DALKIA EDF staff at all levels including the Customer Service Centre and the Contract Operational teams.ExternalInterface with client personnel at all levels, sub-contractors as necessaryPerson SpecificationQualifications, Experience, Knowledge and SkillsThe knowledge, skills, qualifications and experience relevant to the position are:EssentialCompetent working knowledge of all aspects of building fabric, including woodwork, plumbing services, drainage and general dcor.A good understanding of health and safety legislationFull UK driving licence.Previous experience in maintenance & repairs within and Facilities Management EnvironmentContinued employment will be subject to satisfactory DBS checks.DesirableA qualification related to a fabric maintenance tradeExperience of working on Fire Doors to FIRAS accreditationAn understanding and knowledge of Building StandardsPrevious experience within a Facilities Management/Maintenance environment.Health and Safety TrainingFamiliar with CAFM systemsCompetenciesThe core support team competency framework for the position are: Teamwork - actively contributes to the team and strives to improve teams effectiveness through personal commitment. Planning, Organising & Executing able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales.Communication communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances. Commercial Awareness understands the importance for managing costs and expense, applying the necessary controls. Risk Management is aware on the impact on risk to the business and applies the necessary controls.Adaptability is responsive and open to changing circumstance. Drive for Excellence aims to deliver a high standard of work.Self-Motivation and Development is confident in own ability and is motivated to deliver, using opportunities to further develop. Customer Awareness responsive to the needs of the customer and aims to deliver customer satisfaction. The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.