Job Title

Customer Service Representative - Dental Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Office based, North WestSalary: 26,000North West-based dental customer service opportunityEuropes largest dental laboratoryManaging relationships with dental practices independent and corporatesGreat new challenge for a dental receptionist or a customer service professional from another sectorOffice based, North WestGreat career development potentialJoin this award-winning organisation Leaders in Digital Dental InnovationWith over 40 years of expertise, this continually growing company continue to revolutionise the dental industry. As a full-service dental laboratory, they are heavily invested in digitisation and offer cutting-edge solutions including aligners, intraoral scanners, and 3D printed dentures. Their diverse digital portfolio gives their team the tools they need to tailor solutions for any and every dental customer.As part of their continued expansion, they are looking for a personable, dynamic, organised and confident team player to look after a portfolio of existing customers as a Customer Service Representative. The RoleAs a Customer Service Representative, your activities and responsibilities will be:-Assisting new customers create their accounts with the companyTalking to dental staff - practice managers, nurses, receptionists, technicians etcOrganising and managing tour task loadVideo, written and verbal communication with customersManaging orders, queries and complaints effectively and efficientlyLiaising with colleagues internallyEscalating things to colleague where necessaryFull onboarding and training will be provided and this is a vibrant, professional and fast-paced environment. Ideal candidate:A dental practice receptionist or nurse seeking a new challengeOR customer service experience in different sectorsCommutable to Bolton every dayConfident, proactive communicator with strong relationship-building abilityIdeally experience working with a CRM systemFriendly, positive attitude and a team player Problem solver who can adapt and be flexibleThe CultureA vibrant, forward-thinking business with a genuine family feel. You'll be joining an achievement-focused sales team where initiative is rewarded, autonomy is respected, and personal development is supported. They offer clear progression opportunities, ongoing support, and a fun and collaborative environment.Salary: 26,000Benefits: Pension | 20 Days Holiday + Bank Holidays (Increases with Service), On-site Gym | Breakout Areas with Table Tennis and relaxed seating