Job Title

Our long-standing client is hiring a Temporary Claims Assessor to join their exciting Management Consultancy firm!Experience: Need recent UK life claims assessment experience Location: Fully Remote Day rate: £345 per day inclusive of holiday pay Duration: 6 months Life Individual Claims Assessor - What you need to know:Are you an experienced claims assessor with an appetite for providing excellent customer service and a desire to support our vulnerable customers when they need it the most? If so, look no further for your next career challenge. Here, we pride ourselves on being innovative in our approach, customer focussed and determined to make a positive difference to our policyholders.As a Life Claims Assessor, you will provide fair and balanced claims decisions within industry guidelines and our clients life claims philosophy. Speed and quality claims decisions are essential using the appropriate amount of evidence necessary.You will have daily contact with customers, intermediaries and service providers both in writing and on the telephone.What we expect from you:Manage Individual Protection claims from initial notification through to final settlement on a daily basis within an agreed level of authority and within service standards:Assessment of claims in line with the client claims philosophy and policy terms and conditions.Communicate with members, clients, doctors, service providers, intermediaries, reinsurers and FOS as necessary to:Obtain further information in relation to claims or potential claim enquiriesExplain claims requirements and decisionsResolve appeals and complaintsBuild and maintain relationships with intermediaries and service providersContribute ideas for the continuous improvement of the claims business process to ensure our claims remains innovative and forward thinking constantly challenge the status quo.Work closely with other areas like Group Claim Assessors, Underwriting, Actuarial, Client Services to develop a thorough understanding of the business and contribute to best practice overall.Key requirementsRecent experience of assessing claims for underwritten protection productsExcellent inter-personal and communication skills Well-organised and ability to manage several tasks at the same time Desire to deliver excellent customer service. A demonstrable ‘can-do’ attitude with the ability to pro-actively manage workload.