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Warning alertPhishing and scam emails offering job placements have been sent to a number of individuals both within and outside of the UK. Do not reply to the email and do not open any links in the message. See our 'Phishing and Scams ' page for more details. CRH offers a wide range of exciting and rewarding opportunities for people who are passionate about providing exceptional patient care.With more than 350 different careers on offer there is a job for you no matter what your interests, skills, or qualifications. To ensure all Imaging referrals are processed in a timely and efficient manner using multiple IT applications including Order Comms/ICE System, Medway and Radiology Information Systems. To work within the allocated Government time scale for all appointments. To provide accurate examination information to patients, liaise with Consultants, Radiographer and Sonographers to ensure correct appointment slots are used to maintain a professional and high-quality service. Main duties of the jobReceive and process all Imaging referrals efficiently and timely whilst helping to maintain National and Local standards Maintain a good understanding of the Radiology Information System in order to create and locate imaging records to support patient care. When required, register patients on to the Hospital Medway system if no record can be found on RIS system prior to booking an appointment. Ensure all appointments are booked on the Radiology Information System (RIS) using the agreed, up to date, booking rules for each modality. Ensure all referrals are placed on the received request list and then allocate, as necessary, examinations for vetting prior to booking an appointment. When booking appointments, interpret all examination referral requests to ensure the correct examination is booked and an appropriate appointment with the correct preparation is sent out to the patient – checking that the appointment is well within the breach date. Ensure all appointments are booked into the correct room and onto the correct consultant/sonographer list. Liaise with clinical staff across the Department to ensure clinical justification/priority is determined. Monitor all modality rotas for any changes to clinic/appointment times and adjust booking rules accordingly. Monitor Radiologist’s leave, to ensure any clinic closures have been identified to avoid cancellation of appointments Working for our organisationChesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 3,800 staff and good financial control, currently operating with a positive financial surplus and was recently rated “Good” by the CQC following their latest inspection in February 2017. Follow us on Facebook and on Twitter: @HRcareers @WellbeingCRH @royalhospital Detailed job description and main responsibilitiesPlease refer to the attached job description and person specification for full details of this post. Follow us on Facebook and on Twitter: @CRHCareers @WellbeingCRH @royalhospital Person specificationQualificationGCSE A-C (9-4) Grade English Language or equivelent ECDL or Equivalent NVQ Level 3 in Customer Services GCSE Maths Grade A-C (9-4) Experience12 months (min) proven previous administration working and skills 12 months (min) previous experience of dealing with telephone appointments and enquiries in a busy environment Previous experience in dealing with confidential and sensitive information Previous experience in a hospital or similar healthcare environment Previous Call Centre working experience Skill and KnowledgeAbility to work under pressure and remain calm Excellent communication skills to patients and staff at all levels Ability to work well as part of a team as well as using own initiative Working knowledge of RIS and Careflow Medical Terminology Flexible Working If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you. Chesterfield Royal Hospital NHS Foundation Trust is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus. UK Points-based immigration system Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from 1 January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship hereWork in the UK - GOV.UK (It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found hereCriminal records checks for overseas applicants - GOV.UK (If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead, which is cheaper to apply for and you do not need to pay the annual immigration health surcharge. Communications Communications throughout the application process will be via e-mail therefore please check your e-mail account and Trac account regularly. References are also requested by email (where possible). Therefore to speed up the recruitment process please provide an email address for all referees when completing your application form. If you require any support in completing the application form, please do not hesitate to contact the HR Support Services team on 01246 513177 and we will be happy to provide assistance. Please see the attached documents and links in relation to working for Chesterfield Royal Hospital NHS Foundation Trust. In particular, the general conditions of employment and benefits of working for the trust. This role is part of the integrated health and social care community across Derbyshire, where there are many opportunities to work across different locations and providers developing new and different skills. Whilst this role is initially based in Chesterfield there may be future opportunities to be based at different locations within the health and social care community which we may talk to you about in the future. Follow us on Facebook and on Twitter: @CRHCareers @WellbeingCRH @royalhospitalEmployer certification / accreditation badgesOpening hours: 8.30am-5pm, Monday-Friday#J-18808-Ljbffr