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Job Title


Employee Benefits Coordinator - Group Risk


Company : pib Group


Location : Birmingham, West Midlands


Created : 2025-06-19


Job Type : Full Time


Job Description

PIB Employee Benefits consultants adopt an approach of supporting organisations across all areas of financial and non-financial rewards that meet the needs of a business and its employees. This includes healthcare, corporate pensions, risk, employee benefit communications and employee benefits technologyFind out more about this role by reading the information below, then apply to be considered.Employee Benefits Coordinator Group RiskThe Role:The key purpose of this role will be to provide Group Risk support services to a portfolio of corporate clients and to assist with the co-ordination of client work in an accurate and timely manner. Responsibilities:Responsible for the day to day support and delivery to allocated clients including the administration of client renewals and general requirementsSupport Consultants with the processing of scheme renewals and rate reviews for products such as Group Life Assurance, Group Income Protection and Group Critical Illness, in line with internal processesBuild effective relationships with clients and providers through a thorough knowledge of their schemes and regular written and verbal communicationProvide proactive support for ongoing client services and project-based workProvide support to advisers and the client facing team with meeting and report preparation, obtaining and checking quotes and administering new business in line with compliance requirementsManagement of workflow within agreed internal service level agreements and processesProvide ad hoc support to day to day client queries, resolving or escalating as necessaryProduce work to a high level of quality and accuracyManagement of claims and medical underwriting where appropriateAccurate completion of internal systems and databases to ensure maintenance of client records in line with compliance requirementsProvide support in the preparation of employer/employee communication material (including Powerpoint presentations)Support the development of internal best practice and continuous improvementDevelop knowledge of wider employee benefits products and the market including internal and external training and, where agreed, qualificationsExperience:A minimum of 2 years experience in the Employee Benefits industryPrevious experience as a Group Risk administratorExperience dealing with various schemes and projects including, scheme renewals, market reviews etcKnowledge and Skills:The candidate should have excellent questioning and listening skills and the ability to communicate at all levels in a clear, concise and professional mannerHighly organised and strong administrative skills with ability to prioritise own workloads and work to deadlinesAbility to produce work of high accuracy and qualityIT Literate - MS Word, Excel and OutlookFurther informationAs well as a competitive salary we offer the following benefits -Competitive holiday allowance with the annual option to buy additional daysDeath in Service benefit of x4 salaryCompany pension schemeEnhanced maternity and paternity leave packagesA flexible benefits package which allows you to add additional benefits to your overall packageOur benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many moreReferral schemesDiscounted rates on PIB productsWe offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support,health screening, will writing, menopause support, books, stopping smoking and much moreIf supporting the local community, engaging with charities and having the opportunity to give something back interests you, you have the opportunity to take an extra day to support this with a Volunteering day.We also offer a wide range of discounts including a kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other optionsto choosePIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career developmentBeing a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charityPIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint.We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. Wewould love to hear from you if you want to hear more about opportunities in PIB.We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-(Apply online only)