Job Title

Senior Broadcast Engineer Specialist Support Bracknell | Hybrid Are you passionate about broadcast technology and thrive on solving complex, high-impact technical problems? ICP Search is proud to be partnering with a cutting-edge broadcast technology company thats at the forefront of IP and cloud transformation for some of the worlds most iconic broadcasters and streaming platforms.Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.Our client powers live video delivery for tier-one names including global networks, sports platforms, and OTT providers.As they continue to expand their global footprint, theyre now seeking a Senior Broadcast Engineer Specialist Support to join their highly regarded technical team.Youll play a mission-critical role in supporting systems relied upon by industry giantsensuring uptime, troubleshooting complex workflows, and helping clients get the very best from cutting-edge broadcast infrastructure.What Youll Do: Act as first responder for support activities via Helpdesk, Slack, Teams, and phone.Triage, investigate, replicate, and resolve complex technical issues for global broadcasters.Lead live investigations and collaborate directly with customers to ensure seamless operations.Maintain and manage media infrastructure both on-prem and in the cloud.Deliver training, documentation, service reviews, and onboarding for key clients.Champion process improvement and contribute to continuous enhancement of support services.Provide 24/7 support on a rotational basis for premium-tier clients.What Youll Bring: Strong experience as a senior support/broadcast engineer in dynamic, multi-environment settings.Deep understanding of real-time transport protocols (e.g., RTP, MPEG-TS, SRT, ZIXI).Experience with Linux systems and network analysis tools (e.g., Wireshark).Proven track record of cloud-based deployments (AWS, GCP, Azure).Great communication and stakeholder management skills.A genuine passion for media technology and a customer-first mindset.Bonus Points For: Scripting & automation (Python, Ansible, Terraform).Networking experience in broadcast or real-time data.IP multicast knowledge and cloud/network certifications (e.g., CCNP, AWS Cert).Familiarity with NMS tools (e.g., PRTG) and MPEG stream analysis.Apply today or contact Charlotte @ ICP Search for more information.