Job Title

Theres a permanent opportunity for an Electrical Engineering Supervisor to our iconic Houses of Parliament contracts in Westminster, LondonHave you got what it takes to succeed The following information should be read carefully by all candidates.The purpose of this role is to supervise the contract to ensure a high quality service provision to our customer, in line with the contractual Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) of the nominated contract(s).The RoleContract Delivery:Support the team to meet & exceed the agreed contractual Key Performance Indicators and Service Level Agreements in the delivery of PPM routines, statutory compliance, and attendance to faults and repair processes.Reporting: Ensure all necessary electronic and paper records are completed by the team, and Control all additional costs for items such as overtime, travelling expenses, subsistence and all other variable allowances.Contract Opportunities:Understand clients specific needs and assist in the identification of additional services and opportunities within the existing customer base for added value. Provide quotes in line with this.Subcontractors and Suppliers: Monitor, liaise and control all work undertaken by specialist sub-contractors and suppliers. Ensure value for money is being secured from all specialist sub-contractors and suppliers.Invoicing: Ensure all chargeable works that are carried out are captured and authorise all their invoices as verification of their performance measurement.Customer Service: Deliver exceptional service standards to meet client expectations and ensure all operational difficulties are resolved with the supporting the management team.Call Out and Cover: Support the service delivery team by working with colleagues to maintain cover across the division at all times and attend to emergency call-out requests according to the local call-out rota arrangements.Task Management: Liaise with the schedulers to ensure the allocation of PPM tasks are produced by the Clients CAFM system to ensure appropriate sign off for reporting.Communication: Communicate closely, share information and updates regularly to all team members, the client and end users to support the drive for service improvement across the contract.QSHE: Comply with a no-compromise approach to Health & Safety regulations and PPE and report any near misses or potential hazards.Learning & Development: Providing ongoing development activities to stretch the team and identify specific technical requirements as part of one to ones and PDRs.Any other duties as required / requested by the Contract Manager.Please note that this is not an exhaustive list and you may be required to assist the Business with other duties as appropriate.Hours of WorkMonday to Friday, 7.30am-4.30pmBenefitsAdditional earnings available through overtime - if wanted25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every yearPension with matched contributions between 6-8%Life AssurancePrivate Medical Insurance Single Cover on completion of 12 month' service, with the opportunity to pay for additional cover for partner/dependantsFlexible Benefits Scheme including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidanceAccess to wellbeing programmesCompany Sick PayEmployee recognition programmes which reward exceptional achievementsEmployee Referral bonus with generous bonuses for referring a friendThe opportunity to use one working day per year volunteering to help the local communityEmployee Assistance Programme - free, confidential 24/7 365 support on all lifestyle mattersSmartphone/ Tablet, uniform, PPEQualifications and Experience RequiredPrevious experience as a SupervisorPrevious experience as an Engineer ideally in a Lead positionAppropriate Level 3 City and Guilds qualificationElectrically BiasedExcellent verbal and written communication skillsProactive approach to solving problems and conflictSelf-motivated and able to work independently with minimal supervisionResults/ task orientated, attention to detail and accuracyExcellent time management and organisational skillsCommitment to continuous improvement and personal and team developmentProfessional approach and demonstrates respect for othersAbility to work on own initiative, solve problems and work as part of a teamHave a flexible approachAt Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.#dalkiafacilities