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Job Title


Sales Support Executive


Company : Furncare


Location : Thetford, Norfolk


Created : 2025-06-19


Job Type : Full Time


Job Description

Job description About Us At Furncare, we take pride in delivering high-quality products and exceptional service to our customers. As we continue to grow, were looking for a proactive and organised Sales Support Executive to join our team and provide vital administrative support to our sales team. The Role As a Sales Support Executive, youll be the backbone of the sales processmanaging inboxes, preparing quotes, processing orders, and ensuring smooth day-to-day operations. Youll be handling customer queries, feeding back product issues, and supporting the sales team by taking initiative to resolve problems efficiently. Key Responsibilities: Managing the inboxes of one or two sales team members, ensuring prompt and professional responses Preparing quotes and processing customer orders accurately Handling inbound emails and phone calls, assisting customers with queries Proactively build customer relationships and follow up opportunities Keeping records up to date and ensuring accurate data entry in the CRM system Liaising with internal departments to ensure a seamless sales process Taking initiative to resolve queries and support the team in day-to-day tasks About You Strong organisational skills with great attention to detail A proactive, problem-solving mindset Excellent written and verbal communication skills Confident in handling calls and responding to emails professionally Ability to multitask and manage priorities in a fast-paced environment Previous experience in sales support, customer service, or administration is a plus Comfortable using Microsoft Office and CRM systems (training provided) Why Join Us? Be part of a friendly and supportive team Opportunities for growth and development A positive, collaborative work environment Ready to bring your organisational skills and initiative to a thriving sales team? Apply today! Job Types: Full-time, Permanent Benefits: Canteen Company pension Discounted or free food Employee discount Flexitime Free parking On-site parking Profit sharing Schedule: Monday to Friday Work Location: In person