Customer Services Representative - High Wycombe - Great Company Culture, with class leading benefits and pensionAll candidates should make sure to read the following job description and information carefully before applying.Melbreck Technical are working with this world renowned designer and man manufacturer of specialist equipment that is used across the globe in a multitude of safety critical industries.Due to planned growth within their Sales Team, they are now looking for a Customer Services Representative to join their business on a permanent basis ASAP!They are a passionate, dynamic and innovative team, which empowers their colleagues to make a difference and by joining them youll have the chance to develop yourself and explore different opportunities.Customer Services Representative - Role Overview:Provide Premium customer service support to all customers and distributorsHandling customer queries via phone, email, or live chat (salesforce)Respond to inbound sales orders and processing ordersManage and follow up on customer leadsManage Key accountsResolve customer issues and complaints efficientlyCustomer Services Representative - Candidate Requirements:Experience of customer relations and team workAn individual with customer service experience in similar environmentSomeone with excellent interpersonal and communication skillsThe ability to work under pressureProficiency in all Microsoft office applications.Experience with Salesforce would be desirableCustomer Services Representative - Benefits:Bonus of 10%Life assurancePension of 15% (with employee contributions)25 Days holiday with options to increase with time servedAmazing Salary Sacrifice SchemesSo if you are looking for your next role, don't wait, CLICK APPLY NOW
Job Title
Customer Service Representative