Customer Resolution Officer Military Service Leavers Only!Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.Location: TruroHours: 37.5 per week | Monday to Friday 09:0017:30 | 1 in 4 Saturdays 09:0013:00Salary: 30,000 + Uncapped CommissionJob Type: Full-Time, PermanentLeaving the Forces? This is Your Next MissionIf youre a Service Leaver looking for structure, purpose and a strong team environment in civilian life this role is for you.Were working with a respected employer in Truro to recruit Service Leavers only into a fully trained, secure and progression-based role. Its ideal if youve just come off resettlement or are about to transition out.What Youll Do:Handle inbound and outbound calls with professionalism and confidenceSpeak with customers to resolve account arrears and agree realistic repayment plansMaintain clear and accurate records of all communicationMeet achievable performance targets with support from your team leaderWhat Youll Bring:Strong communication and a calm confident phone mannerProblem-solving mindset and natural resilienceAble to work independently and as part of a close-knit teamYou must be a Service Leaver from the British Armed Forces12-Week Structured Training Programme:Before you go live on the phones, youll complete a comprehensive 12-week training programme tailored specifically for Service Leavers. Youll learn everything from systems and scripts to negotiation skills and handling challenging conversations all with full support from the Training & Development Manager.Not Sure Yet? Try a No-Pressure Trial Day:Come along for a Trial Day sit with the team, experience the environment and see if its the right fit for you. No commitment, no pressure just a chance to explore whether this could be your next step.Whats In It for You?30,000 starting salary + uncapped commissionCareer progression into team lead or specialist rolesPension scheme and performance-related bonusesPaid company events and incentivesA supportive team that understands the transition from military to civilian lifeFor Service Leavers Only:This opportunity is exclusively open to those who have served in the British Armed Forces. If you're ready to build a new career with structure and purpose apply today.Apply Now and step confidently into your next chapter.Civilian life starts here your mission continues.
Job Title
Customer Relations Officer