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Flannels is a leading luxury retailer known for delivering an exceptional shopping experience with a curated selection of the worlds most coveted brands. Our Supervisors, with the support of their sales team, play a key role in offering bespoke styling advice and a premium, personalised service to our customers.Read all the information about this opportunity carefully, then use the application button below to send your CV and application.We are now looking for trend aware & fashion conscious retail leaders to join our team in Flannels Belfast.Job DescriptionYour Role:Maximise turnover to exceed required targets and identify opportunities to continually improve performanceManage and motivate the performance of the team to ensure sales targets are met and exceededBe a strong presence on the shop floor to drive sales both personally and through the teamEnsure exceptional customer service is delivered at all timesEnsure all members of the team have the tools and knowledge to deliver the key business objectivesManage the presentation and merchandising of seasonal stock in line with Head Office directivesMaintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitorsDrive and deliver KPI'sCreate and maintain customer profiles via Flannels clienteling toolDevelop and nurture strong relationships with customers, ensuring loyalty and repeat business.Research, source and find products to satisfy clients requests and needsMonitor correspondence and ensure prompt response to all enquiriesCarry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your roleQualificationsYour Profile:You will be an exceptional people manager, with strong leadership and motivational skillsExcellent communication, planning and organisational skillsPassionate about fashion, with extensive knowledge of luxury brands and designers.A people-person with excellent communication and interpersonal skills.Target-driven with a proactive approach to achieving sales goals.Ability to work in a fast-paced, client-focused environment.Personal qualitiesHigh level of personal energy to drive projects to completionConfident and assertivePositive and enthusiastic with a can do attitudePassion for fashion retailProfessional mannerTrend aware, fashion conscious and well presented at all timesAdditional InformationThe Rewards:Base salary 30,222 per annum Weekly/Monthly & Quarterly Commercial Bonuses20% staff discount across all Frasers group brandsJoin the Fearless1000 Incentive Scheme watch THIS video to find out moreWe offer a wide range of Development Courses with National Qualifications50% Uniform discountCycle to work schemeLong service awards