Are you passionate about helping people and solving challenges in a fast-paced environment? We’re looking for dedicated individuals to support our customers in maximizing platform opportunities. Training will be provided for the right candidate!What You’ll Do:Guide customers with Web3 social media profile setup via phone, email, and chatAssist users with cryptocurrencies and connecting their digital walletsEducate users on platform navigation through various communication channelsDeliver clear, insightful answers about platform features and advertisingCollaborate with internal teams to address customer needs effectivelyPerform data entry and analysis across multiple CRM systemsWhat We’re Looking For:1–3 years of relevant experienceStrong phone etiquette, communication, and interpersonal skillsProven ability to multitask, stay organized, and prioritize effectivelyFamiliarity with Crypto, social media, Web 3.0, blockchain, and AI applicationsFluency in EnglishWhy Join Us?If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply today!
Job Title
Customer Service Specialist