Actian is transforming how enterprises discover, understand, and govern their data assets through our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success.As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time.This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term success with Actian solutions.Responsibilities:Technical Implementation & OnboardingLead technical onboarding process for new Zeenea Data Intelligence Platform customersDevelop and execute customer implementation plans ensuring smooth deployment and adoptionManage the technical setup, configuration, and deployment of Zeenea, ensuring seamless integration into customer environmentsProvide customer technical documentation, workflows, and best practices for metadata management and governanceProactively identify technical implementation risks and provide recommendations to mitigate issues before they arisePost-Implementation OptimizationSupport advanced technical integrations to extend platform capabilitiesDeliver ongoing technical insights to help customers improve efficiency, performance, and scalabilityAdvise customers on complex metadata manipulation projectsTechnical Customer SuccessPartner with Product and Engineering to influence roadmap priorities based on customer feedbackSupport customer presentations, providing technical insights that reinforce business impactContribute to case studies showcasing innovative metadata implementationsSkills and Expertise:5+ years in technical implementation, consulting, professional services, or customer success in a SaaS, data management, or cloud-based environmentExcellent ability to translate customer needs into actionable technical requirementsExperience managing multiple concurrent implementation projects with enterprise customersKnowledge of APIs 'software development (Python, Java), data pipelines, and enterprise integration architecturesProven success in enterprise software implementations, balancing technical execution with customer business needsExperience leading technical enablement, training, or technical workshopsStrong problem-solving and troubleshooting skills with a proactive approach to issue resolutionStrong communication and interpersonal skills, with the ability to engage stakeholders at all levelsPreferred:Strong understanding of data catalogs, business glossaries, lineage tracking, and governance policiesExperience with metadata-driven architectures and data integration strategies across cloud and hybrid environmentsPrior experience in a Technical Account Management (TAM) or Technical and/or Data Consulting roleWhat We Offer:A success-oriented compensation package.Participation in our Company Social Responsibility (CSR) matching program, allowing you to make a positive impact.Achieve work-life balance with the option of working from the comfort of your home with flexible hours.Access to a Wellness, Sport & Meditation App to support your physical and mental well-being.A Buddy Onboarding Program to help you seamlessly integrate into our team.Opportunities for work and travel within an international environment, broadening your horizons.Engage with colleagues through team events, trade fairs, and seasonal on-site company parties.Experience a workplace that offers great teams, exciting challenges, and a fun atmosphere.If you are passionate about technology and eager to take on new challenges, we would love to hear from you. Apply now and join our team of dedicated professionals who are committed to making a difference through technology.We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Job Title
Data Consultant [gn] UK