Launch the Future of Vet Care with Hello Vet! Location: Bushey Hours: Full-time | Salary: Competitive Amazing Perks Practice Launching: A Brand-New Veterinary Experience Be There from Day One! At Hello Vet , were not just opening a veterinary practice were reimagining what veterinary care can be.To be considered for an interview, please make sure your application is full in line with the job specs as found below.Were combining the best of innovation, compassion, and design to create a next-generation practice that delivers an unforgettable experience for pets, their people, and our team.We're on the hunt for a trailblazing Lead Client Care Associate to help launch our stunning new practice and become the heartbeat of our client journey.If youre a natural leader who lives to create outstanding experiences, thrives in fast-paced environments, and LOVES animals this is your moment.What Youll Be Doing Leading with heart and purpose inspire and manage a top-tier Client Care team across our amazing site and local satellites.Being the face and energy of Hello Vet greeting clients, solving problems, and making each visit feel personal and effortless.Designing and refining our client journey from online booking to heartfelt goodbyes.Collaborating with our exceptional clinical team to deliver a seamless, elevated experience every single day.Harnessing technology to supercharge service, streamline operations, and wow our clients.What Were Looking For A seasoned pro with experience leading client care or reception teams , in a veterinary environment.A true people-person who can uplift a team, connect with clients, and juggle tasks with ease and warmth.Tech-savvy and solution-oriented you see new systems as opportunities, not obstacles.Calm under pressure, endlessly kind, and always focused on making things better .Willing to flex your schedule to meet the needs of our growing, vibrant team including weekends.Why You'll Love Working With Us Be a founding team member in a truly groundbreaking practice.Join a team thats as passionate about people as they are about pets.Thrive in a role thats varied, meaningful, and full of growth opportunities .Be part of a culture that celebrates joy, compassion, and community .Lets Create Something Incredible Together This isnt just a job.Its your chance to shape the future of veterinary care and have a blast doing it.Apply now and bring your energy, ideas, and love for animals to Hello Vet.Send your CV and a short intro to Belinda@hellovet.co.uk Job Type: Full-time Pay: 30,000.00-36,000.00 per year
Job Title
Client care lead (Practice manager - head veterinary receptionist