Role Field Service Engineer Staff role Rate Competitive company van Location Between Birmingham and Bristol Industry Water Hands on servicing and repair of water treatment equipment.If you are interested in applying for this job, please make sure you meet the following requirements as listed below.Undertaking scheduled contract service visits, and one-off planned service visits outside of contract Emergency call out activity, occasionally outside normal working hours.Repair of customer equipment.Installation of new equipment where required.Key Responsibilities: To undertake installation, commissioning, servicing, calibration, fault finding and repair or replacement of components and equipment on all jobs and specialist projects allotted to them.To carry out routine maintenance of equipment and systems included in the periodic service contracts allotted to them efficiently and cost effectively.To use initiative to resolve technical and application problems on site with minimum disruption to the client.To develop skills and knowledge beyond their basic trade and to service and repair equipment which falls within the scope of the job as directed by the Service Manager and for which training has or is being given as necessary.To gain a working knowledge of the equipment manufactured, supplied and supported by the company, including some third party equipment, and develop a basic understanding of the applications they are used in.To have a good knowledge of administrative procedures associated with the job, use the company provided tools and systems, and comply with company policies, procedures and guidelines.Produce accurate and informative service reports on the completion of each job, detailing what work was done, and any recommendations or further work that requires to be done.Ensure all tasks are completed in a timely manner, and in accordance with Company policies and procedures.To requisition spares and replacement parts from the office/stores and to maintain stock in accordance with Company procedures.To acquire a working knowledge in the use of specialist tools and test equipment relating to the job, and to keep secure and in good working order all Company equipment allocated to them.To actively promote the Companys products and services, feeding back sales leads to the office.To maintain and project a high-quality Company image at all times and to confirm to the levels of integrity necessary when working in the customers premises.Where appropriate, and as approved by the Service Manager, assist with the formal on-site training of Trainees.To provide technical expertise in resolving site problems as and when required.To attend training courses as directed by the Service Manager.Be available to work out with normal working hours as and when required, including at weekends, and to participate in the Companys out of hours emergency work, on-call rota, system.Be able and prepared to take on short term assignments anywhere in the UK, with reasonable notice.Contribute to achieving Company strategies, commitments and objectives, The Service Teams KPIs and targets, and any personal objectives that may be assigned.To be responsible for their own health and safety and the health and safety of others that may be affected through their actions or omissions.To pay particular attention to and comply with the Health, Safety, Environmental, Quality, Security and Site policies, rules and instructions as issued by the Company, and those of the Companys clients.To report to management all accidents, incidents, near misses or malpractice, and assist with the investigation and corrective actions.To be responsible for the allocated Company vehicle and to ensure that it is roadworthy and the maintenance and cleanliness conform to statutory regulations and Company requirements.The role may also be required to carry out any other duties within the scope and purpose of this role as reasonably request by your line manager and in line with business needs.Qualifications Essential Mechanical or Electrical Engineering qualification Level 3 or higher Plant maintenance/fault finding experience Able to work on own with minimal supervision General computer literacy Preferred Electro-mechanical apprenticeship or equivalent ONC or HNC in Mechanical or Electrical Engineering, or similar 18th Edition Qualified Experience with water purification equipment and systems Previous relative experience as a mobile service engineer Key Requirements Post holder must hold a full valid Driving licence for use in the UK Must be able to travel within region with occasional stays overnight as required The post holder will, once fully competent and inducted, be included in an on call rota which may include occasional out of hours, weekend working and emergency call-outs.Benefits Health & Welfare: Holiday allowance 26 days plus Bank Holidays with the option to buy or sell additional days off Private Healthcare- currently BUPA, with an option to add your family members Dental Plan providing cover or monetary cash back on appointments and treatments Enhanced Maternity / Primary Care pay of 13 weeks full pay from Day 1 Enhanced Paternity / Secondary Care pay of 2 weeks full pay from Day 1 Adoption Leave of 13 weeks full pay for Parental, and 2 weeks full Co-parental pay from day 1 of employment Support for Carers offering flexibility for longer term caring needs such as considering options of remote work, flexible work hours, adjusted schedules, and paid or unpaid leave A Lifestyle Account where we put in 60 to start you off, then match you for on every activity you buy up to 360 Discounted Gym Memberships All employees receive one day of paid volunteering leave per year Monetary Benefits: Leading pension contribution of 10% of your earnings from us every month, doubling your own contribution of 5% Option to buy shares at preferential rates Salary Sacrifice Schemes The Bigger Picture- protecting you and your loved ones in the longer term Industry leading Life Insurance providing you 4 x your salary as a benefit paid to your nominated person(s) Income Protection that covers you for 5 years at up to 60% of your salary, with 2 x your salary as a lump sum should you be unable to return to work.
Job Title
Service Engineer