Job Title

Job Title: AV TechnicianPlease make an application promptly if you are a good match for this role due to high levels of interest.Location: 5 Hotel VenuesSalary: Competitive + Overtime + BenefitsContract: Full-time, PermanentAvailability: Flexibility required early mornings, evenings & weekendsAbout the RoleWe are seeking a highly motivated and professional AV Technician to join our on-site team, delivering exceptional audiovisual services at two of Londons most prestigious 5-star hotels.In this customer-facing role, youll be responsible for the seamless setup, operation, and breakdown of AV equipment across a wide variety of events. This is a hands-on position where your technical knowledge, hospitality mindset, and attention to detail will ensure every event meets luxury standards.Key ResponsibilitiesAV & Technical DutiesSet up and operate AV equipment daily at hotel venues.Carry the duty technician phone and respond promptly to calls.Ensure equipment is correctly prepared, delivered, installed, and derigged.Maintain clean, organised sales desks and storage rooms.Track and manage stock levels of consumables and equipment.Perform basic maintenance and repairs, or arrange third-party servicing as needed.Support with cross-hiring and transport of equipment, including loading/unloading vehicles.Accurately handle event admin, inventory reporting, and kit security.Customer ServiceAlways present a professional and polished appearance.Deliver outstanding 5-star service to hotel staff, clients, and event guests.Build strong working relationships with hotel partners and clients.Proactively greet clients before meetings, ensure satisfaction with AV setup, and provide training on basic equipment use.Represent our company with a can-do attitude and solutions-first approach.Sales & Revenue SupportActively upsell AV services where appropriate.Attend client meetings, site visits, and production briefings in the absence of account managers.Communicate any onsite equipment changes or additions to sales teams for prompt action.Support basic quote generation and billing using RentalWorks when required.About YouSkills & AttributesTechnically proficient in AV equipment (audio, video, projection, lighting).Excellent verbal and written communication skills.Well-organised with strong time management and prioritisation.A proactive, hands-on approach to solving problems.High level of professionalism and a team player attitude.Physically able to lift/move equipment up to 25kg and comfortable with active, on-your-feet work.ExperiencePrevious AV experience in hospitality, live events, or corporate environments.Experience in 4- or 5-star hotels or luxury venues is a distinct advantage.Familiarity with RentalWorks or similar AV inventory systems is desirable.FlexibilityWilling and able to work varied shifts including early mornings, late evenings, weekends, and occasional overnights.What We OfferCompetitive salary + overtimeOpportunity to work at two iconic London hotelsFull training and development opportunitiesFriendly and supportive team cultureThe chance to play a key role in delivering high-profile, high-quality eventsHow to ApplyInterested in joining our world-class AV team?Send your CV and a brief cover letter to stephanie@prosperointegrated.com explaining why you're the right fit for this role.