Zedwell is a fast-growing, urban hospitality brand built around calm, clarity, and sleep. We create minimalist, soundproofed, tech-enabled spaces in the heart of chaotic cities offering a clear alternative to over-complicated hospitality.Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.With four operational sites and eleven more in the pipeline, Zedwell is scaling rapidly. To ensure our unique concept remains consistent across all properties, we are hiring a Design Product Manager to own and implement the design and build standards that make Zedwell recognisable and effective aesthetically, operationally, and emotionally.Role PurposeThe Design Product Manager will own Zedwells end-to-end design standards, overseeing how our brand is translated into spatial, material, and functional decisions across architecture, interiors, room layouts, signage, fixtures, and operational finishes.This is a cross-functional, implementation-focused role not a theoretical one. Youll ensure every new Zedwell opening reflects the brand's design DNA while being cost-efficient, buildable, and operationally smart.Youll sit between design intent and construction delivery collaborating with internal and external architects, interior designers, project managers, and hotel operators.Key Responsibilities1. Develop and Maintain Zedwell Design & Build StandardsLead the creation and evolution of the Zedwell Design & Build Manual covering everything from room typologies and lighting spec to lobby flow, back-of-house design, soundproofing, and sleep ergonomics.Ensure standards are aligned with brand values, operational needs, cost constraints, and guest experience priorities.2. Coordinate Across Projects and StakeholdersWork closely with the in-house construction team and external architects/interior designers to ensure consistent application of standards during design development and build phases.Be the brands design gatekeeper through all stages: feasibility, concept, tender, construction, and post-opening.3. Balance Aesthetic Intent with Practical ExecutionMake sure design decisions support:Zedwells calming minimalist look and feelOperational efficiency (cleaning, storage, circulation)Guest comfort (soundproofing, light control, room ergonomics)Work with the Head of Ops and Tech Product Manager to refine layouts, wayfinding, and guest journeys.4. Own FF&E, OS&E and Material SpecificationsMaintain a master FF&E and OS&E spec library including approved suppliers, fixtures, hardware, and finishes.Ensure procurement aligns with brand quality, durability, and budget constraints while avoiding deviation or value engineering that dilutes the brand.5. Monitor Delivery and Feedback LoopsConduct post-opening reviews with Operations to assess how design performs in reality.Use guest feedback, maintenance data, and team input to evolve standards for future openings.Act as final design sign-off before each opening to ensure brand consistency.What Were Looking ForExperience510 years in hospitality design management, architecture, or interior design implementationDesign System BuilderHas developed or maintained brand-level design and build standards across multi-site environmentsCross-Functional CollaboratorComfortable working with architects, GCs, procurement, and ops teamsHospitality-SavvyUnderstands hotel circulation, housekeeping needs, guest psychology, and back-of-house requirementsDetail-ObsessedCan spot inconsistencies in layout, materials, finishes, lighting and push for correctionOutcome-FocusedPragmatic and delivery-driven gets things built, not just visualisedWhat Success Looks Like in 6 MonthsA complete, practical Zedwell Design & Build Manual is created and adopted across all projectsAll live construction projects are being reviewed, aligned, and supported by this roleAll new openings deliver a consistent guest-facing and operational design languageA central FF&E and OS&E library is in use, with approved suppliersFeedback loops with Ops and Brand are embedded to evolve design standards continuously
Job Title
Product Design Manager