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Job Title


Community & Social Executive


Company : VIEVE


Location : London, London


Created : 2025-06-20


Job Type : Full Time


Job Description

ABOUT USCheck out the role overview below If you are confident you have got the right skills and experience, apply today.VIEVE means Full of Life and this ethos is at the core of the brand. Beauty with personality that inspires everyone to express themselves with newfound confidence and ease.VIEVE is born from an innate passion for artistry and a deep understanding of the positive impact makeup can have. Its high performance, aspirational yet accessible, created by makeup pro and beloved beauty digital creator, Jamie Genevieve.We live by our values of Respect, Inspire & Own It, Together.Join us at VIEVE and become part of a vibrant and inclusive team dedicated to empowering individuals through beauty and self-expression.ABOUT THE JOBAs our Community and Social Executive, youll play an integral role in growing VIEVEs community programmes across key community groups and brand social channels. Reporting to the Senior Community and Social Manager, youll be hands-on with community engagement, content creation, channel publishing, programme execution, and reporting.In this role, youll help bring VIEVEs brand storytelling to life across our key channels and communities turning audiences into loyal brand advocates.Youll work closely with both internal teams and external partners to ensure all social and community activities align with our wider brand and commercial objectives.KEY RESPONSIBILITIES:You will be responsible for:Community Management & AdvocacySupport the execution of VIEVEs community programmes, including ambassador, nano-creator, and professional artist initiatives.Assist with communications, sample send-outs, and content tracking for community members and brand advocates.Coordinate logistics for community-led activations such as live streams, AMAs, product launches, and in-person events.Support the management of community platforms (including Odore), assisting in the tracking and reporting of community participation and advocacy success.Organise and catalogue UGC for integration across social campaigns, product pages, and marketing materials.Influencer MarketingIn partnership with Blanket PR, support with the execution of influencer marketing campaigns that help amplify brand awareness and engagement.Support the Senior Social & Community Manager with identifying, recruiting, and nurturing new influencers using platforms like ShopMy, focusing on creators aligned with VIEVEs values and long-term brand goals.Track influencer content submissions, ensuring timely delivery and compliance with brand guidelines.Support the preparation of influencer campaign reports, compiling performance metrics and content examples.Coordinate logistics for influencer events and partnerships, liaising with internal teams and external agencies as required.Social Media Planning & DeliveryManage the scheduling and publishing of content across VIEVEs social media platforms in line with the social calendar.Support content creation processes, including assisting with photoshoots, sourcing user-generated content (UGC), and coordinating asset delivery.Monitor social media channels daily, engaging with the community by responding to comments and direct messages, and escalating relevant feedback.Track emerging social media trends, platform updates, and content formats, sharing insights with the wider team.Maintain accurate and up-to-date social media calendars, ensuring alignment with marketing campaigns and brand initiatives.Submitting creative briefs to the Creative and Copy team members and working in collaboration with the Content Creator to ensure briefs are thorough and minimal revisions are required.Ensuring the content plan on ClickUp is constantly up to date and reflects the live campaign plans.Reporting & InsightsAssist in gathering and reporting key social and community insights on a recurring basis and sharing this information with the wider business, in line with business and function OKRs.Maintain up to date tracking to support with performance analysis and programme optimisation.Monitor competitor activity and industry trends, providing regular updates and recommendations to the team in line with the Marketing Executive.Support the Senior Social & Community Manager in the delivery of social and community OKRs tied to acquisition, community growth, and brand advocacy.WHAT WE ARE LOOKING FORSocial media fluency you're not just up to date with the trends, youre living and breathing them. You have a deep understanding of Instagram, TikTok, and emerging platforms. Youre actively engaged with beauty content and creator trends, and have an ability to spot whats next and translate that into brand relevance.You are passionate about community, and know what authentic relationships look like between communities and brands. You have experience working with online communities (e.g., ambassadors, micro-influencers, pro artists) and are comfortable supporting on UGC curation and asset coordination. You may even have experience working with or around creators (nano to mid-tier).You love people. You are confident creating and fostering two-way engagement with different individuals and community groups. You enjoy relationship-building, your friends call you a natural people-person you dont shy away from conversations with people.You are organised, whether its planning and publishing content across multiple platforms or following a process for managing community campaigns. You have a strong attention to detail in managing calendars, ClickUp boards, briefs, etc.You see how important data is to making decisions when it comes to community growth. You're comfortable gathering data and producing simple performance reports. You can spot useful insights from trends, competitors, and platform updates, and you understand metrics that matter in community and social.You have a startup mindset, with a high level of proactiveness: you don't wait to be told you look for opportunities to improve or contribute. Youre energetic & enthusiastic, and have a huge passion for the VIEVE brand and its community.Nice to have: familiarity with tools like ShopMy, Odore, LTK, and Dash Hudson, or similar community and content tools.ABOUT YOUResults driven, with high attention to detailOrganised, efficient, and able to manage multiple complex projectsExcellent communicator and collaboratorCustomer-obsessed with a creative flairCommercially minded and solutions-orientedPassionate about the VIEVE brand and communityAvailable to commute to our central London office at least twice per weekWHAT VIEVE OFFERS YOUWork Life Balance we offer hybrid working, enhanced family leave and sick pay, 25 days holidays plus bank holidays and your birthdays off. Plus, you can even bring your dog to work!A Great Team we pride ourselves on our friendly culture and welcoming environment. We have regular social get togethers if thats your thing.Rewards we offer a competitive salary, a generous staff discount on VIEVE products, private medical insurance and enhanced pension contributions.Great location - in the heart of Covent Garden (although we are up 2 flights of stairs!)Exciting opportunities - for growth and development in a rapidly expanding brand.WORKPLACE & DIVERSITYAt VIEVE, we value diversity and inclusivity, recognising the beauty that comes from bringing together individuals with different backgrounds and perspectives. We welcome passionate individuals who are eager to join our exciting journey of growth and innovation.If you are interested in applying for a role with us and need any accommodations or assistance for any physical and/or mental disabilities throughout the recruitment process, please state that in your application.INTERVIEW PROCESSFirst Stage Interview with People Team (from 1 week 10 days from successful submission of CV)VirtualInitial Interview about your experience and relevancy to the roleAnswering initial questions on the roleSecond Stage with Senior Marketing Manager (from 1 week 10 days from first interview; based on availability)In personIn-depth discussion about your experience and relevancy to the roleFurther Q&A on the role, the team and the companyThird Stage with CCXO, Senior Marketing Manager and one other (from 1 week 10 days from second interview, based on availability)In personPresentation of a small taskFurther Q&A on task and role